IMPACT OF STRESS ON PEOPLE AND COMPANY Decreases: Quality of life for employees both personal and professional Quality of Work Performance Quality.

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Presentation transcript:

IMPACT OF STRESS ON PEOPLE AND COMPANY Decreases: Quality of life for employees both personal and professional Quality of Work Performance Quality of Customer Service Increases to: Stress and stress-related illnesses Turnover Costs of doing business

The Respectful Workplace End Toxic Behavior. Restore Respect The Respectful Workplace End Toxic Behavior. Restore Respect. Increase Profits. Launching January 2019!!!!!

What Does Respect and Civility Look Like? Consideration for others’ feelings and boundaries Kindness Etiquette Self-Control Tolerance Recognition of everyone’s value in the workplace

Examples of Uncivil and Disrespectful Conduct Yelling Having a condescending attitude toward others Shaming others for asking to have their boundaries respected Showing up late for meetings Teasing someone about their appearance or clothing Using profanity

Emotional Intelligence

What is Emotional Intelligence? Emotional awareness, including the ability to identify your own emotions and those of others; 2. The ability to harness emotions and apply them to tasks like thinking and problems solving; 3. The ability to manage and regulate your own emotions; 4. The ability to recognize how your behavior is impacting another person’s emotions.

The Respectful Workplace End Toxic Behavior. Restore Respect The Respectful Workplace End Toxic Behavior. Restore Respect. Increase Profits. Launching January 2019!!!!!