Division of Claims and Risk Management

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Presentation transcript:

Division of Claims and Risk Management New Auto Liability Accident Reporting

Auto Liability Accident Reporting 2

Auto Liability Accident Reporting Relevant materials: In-vehicle Accident Reporting Instructions for employees Leave-behind Damage Notification Card (for unoccupied vehicles) Implementation Guide for HR/designated staff at each agency responsible for training supervisors & employees Poster

Auto Liability Accident Reporting

Auto Liability Accident Reporting

Auto Liability Accident Reporting Bottom Line Process: Accident happens State Employee calls Call Center Call center emails adjuster from VeriClaim VeriClaim adjuster calls State Employee and Citizen VeriClaim makes a decision on negligence and assists citizen with repairs

Auto Liability Accident Reporting Two Important Notes: This program does not replace other current Department processes, it just adds the single step of calling the Call Center immediately from the site of the accident. Do not call the Call Center if damage is only to State vehicles. This process is for accidents involving 2 parties where one is a citizen/a citizen’s vehicle.