developing a digital platform

Slides:

Advertisements

Similar presentations

Every Child Matters: Change for Children Building a world-class workforce for children and young people David N Jones Children’s Services Improvement.

Advertisements

A Healthy Partnership Indigo Shire Council & Beechworth Health Service.

Children’s Centres Countywide Event – Northamptonshire Analysis showcase Andrew Maddison and Felicity Roberts Business Intelligence and Performance Improvement.

Follow Socitm update Martin Ferguson Director of Policy & Research Eastern Region.

Integrated working- Integrated Neighbourhood Teams &

Apprenticemakers LIVE July 9 th Mike Maynard Napier Freya Ward Napier Sophie Hardwick Apprenticemakers.

The Changing Face of Public Libraries Ciara Eastell Head of Libraries, Culture and Heritage Devon County Council President, Society of Chief Librarians.

What to do with “What’s On South Brum”?. What is ? One place to find out what’s on for young people One place to find information to help with provision.

Skilling up the health and social care workforce Christine Collymore 25 th February 2010.

How CareSearch uses social media to promote palliative care and interact with consumers and health professionals Tieman JJ, Koop E CNSA Conference July.

Longer, healthier lives for all the people in Croydon Croydon CCG Prevention, Self Care and Shared Decision Making (PSS) Strategy.

Take Art – A Pioneering Arts Charity. Take Art is an Arts Council National Portfolio Organisation (NPO) – one of two Somerset funded NPO’s. We serve the.

National Year of Reading 2012 ( in Mandurah)

Have your say! 10 September Introductions  Nick Davies Public Services Manger, NCVO  Angie Macknight VCSE Review Manager.

LTS Communities Team Anne Gibson, Programme Manager.

The Education and Training Working Group Overview of projects October September 2010.

Preparing for Adulthood Nicola Gitsham 15 th May 2012.

Our Good Health Reading, Health and Public Libraries CILIP October 2015 Debbie Hicks Creative Director, The Reading Agency.

Dr Mary Backhouse Chief Clinical Officer Our ‘Big Questions’

Wellbeing Norfolk and Waveney Euan Williamson – Mental Health and Learning Disabilities Commissioning Manager, Norfolk and Waveney CCGs and Social Care.

Social Media Policies and Evaluation Tools. We can acquire a sense of who makes up our community We can gain more direct information about what people.

Simon Williams Director of Community and Housing.

Meeting with ENABLE Members 17 June Community Learning Funding, from the Skills Funding Agency, is provided for:  A broad range of learning that.

Merton Draft Health and Wellbeing Strategy Provides the focus for the partnership work of the Health and Wellbeing Board and determines its areas of influence.

Nottinghamshire County Council Children's Social Care Transformation Programme, A new Vision, Focus and Operating Model Children's Trust Presentation 7.

Working together to develop resilience “Encouraging Joined up Working - across categories and services” Roy Elflett Head of Emergency Planning Norfolk.

INFORMATION PRESCRIPTIONS. Without information there is no choice. It gives patients the power and confidence to engage as partners with their health.

EParticipation in Bristol Anna McDermott Consultation and Research

1 Richard Moore NHS Choices proposition for local authorities.

Edit the text with your own short phrase. The animation is already done for you; just copy and paste the slide into your existing presentation.

Young Scot Engaging Young People with Health Information through Social Media Kirsten Urquhart, Information Services

Young People and The Digital World Building resilience for the future Sarah Brennan Chief Executive,

Healthy Lives, Healthy People A consultation towards developing the East Sussex Health and Wellbeing Strategy

WELCOME On-line training module for Caerphilly Family Information Service Directory click to start session.

Norfolk and Suffolk NHS Foundation Trust Learning Together and Sharing Experiences Sharon Picken – Service User and Carer Involvement Lead Pip Everett.

SEND Reforms Programme Evaluation Roz Pither SEND Commissioning Manager.

Norfolk Arts and Wellbeing Programme. A major arts and well-being Action Research project across Norfolk to support local arts organisations to pilot.

Facilitator for NatSIP

What is a Parent Forum ? It is an active group which has the specific aim to provide service providers with the views and concerns of their service user.

Nova Wakefield District Limited

Surrey County Council Outcome Focussed Service Specification

Poster 1. Leadership Development Programme : Leading Cultures of Research and Innovation in Clinical Teams Background The NHS Constitution is explicit.

ASCEL Conference Brian Ashley, Director, Libraries

Asthma and Viral Wheeze

School to School Support Partnership

Claire Jones Local Offer Manager 7th June 2016

Norfolk & Waveney’s Local Transformation Plan

Coastlands Hotel – Durban, South Africa November 2016

Welcome on behalf of the Warwickshire Safeguarding Board

Joint Participation Strategy

Technology Enabled Care and Support in Devon

Green Cleaning in Schools

Inclusive Communication Hub

Lambeth Patient Participation Group Network

SEND Reforms Programme Evaluation

Croydon Health and Care Plans Feedback from the engagement events

Teachers’ Toolkit for Students with Little or No Speech

Primary Medical Care Advisory Team

National information partnerships for self-management and shared decision making: developing a collaborative strategy across NHS, public libraries and.

KCC - Digital Strategy Launch

Solent NHS Trust and Southampton City Council

Welcome! Welcome to this Contact Webinar

ADHD Richmond and Kingston Knowledge is Power

Norfolk Community Directory

Connects – 2nd July 2019 Denise Puckett – Head of Health & Care Engagement, Life Science Hub Wales

NHFT Patient & Public Involvement Strategy 2019/2022

Community Connect is about promoting independence and improving people’s lives by working with our communities - harnessing the skills and expertise of.

What makes you feel good

Workbook for Progressing Strategic Priorities at Local Level

Presentation transcript:

developing a digital platform Thanks to all

This is how is happened … Why have we developed it? First we developed the single point of access Just One Number 45,000 calls and 5000 answerphone messages were received – over 4000/month, 1000/week and this is increasing weekly 86% calls from Service Users 4800 contacts from young people through ChatHealth, and introduction of Parentline similarly increased access to support 80% calls resolved in a single contact, 20% referred for additional support Consultation with stakeholders, staff and most importantly service users especially young people – wanted a digital access platform for Norfolk This is how is happened …

So what is A Norfolk focused digital platform to support Norfolk families Interactive and informative; inspires self-care and behaviour change A resource which gives parents, children and young people the knowledge, skills and confidence to take care of their health and wellbeing, and seek support when needed Ease of access to help and support, accessible whenever it’s needed - any time of day or night Open to everyone and user friendly. Support tailored to the service user’s needs and interests Opportunity to link with all Norfolk services; helping children, young people and families access the right local information, resources and support to meet their needs Working in partnership – EAHSN and Baby Buddy

Engagement is being invited to the party Co-Production is being invited to dance

Guided Tour!

Data During the Launch of the site we had: Over 22, 053 page views Twitter had the equivalent of two months worth of activity Facebook had 68,000 feeds Videos had 47,049 views The team spoke to over 5000 families in Norwich, Gt Yarmouth and Kings Lynn Over 6000 leaflets were shared

Working Together Explore the website Feedback What do you like about the website? Any suggestions for improvement? Any other thoughts?

How can we best promote the website to reach Norfolk families? Promotion How can we best promote the website to reach Norfolk families?

Phase 2 Continued development of the site and content creation - Webinars Online groups Filming with Norfolk parents Peer support programme Wider integration with partner organisations - Voluntary sector Norfolk County Council directory Family Information service Library Service Others

Working together How can you or your organisation work with us to contribute to the development of the website?