Recovering from the Unexpected: A Testing Company’s Perspective Elizabeth A. Witt, Ph.D. Promissor

Perspective on Suggested Solutions 1 - FUGETTABOUTIT! 2 - 4 New Forms, No Overlap 3 - 4 New Forms, Replacing 5% 4 - 2 New Forms, No Overlap 5 - 2 New Forms, All New Items, No Immediate Scoring

Costs Item/Test Development Retesting Investigation Legal Expenses Increased Security Measures

Discovering Item Harvesting Informant Proctor Candidate Performance Pass Rates Item Parameter Drift Repeaters Response Times Internet Search

Prevention Proctoring, Monitoring Passwords Technological Controls Practice Exams Education