Unit 1 Emergency Procedures

What is an emergency? “An emergency is any unplanned incident that is so serious that it must be dealt with immediately”

Types of emergency & action to be taken Fire Flood Power cut Gas leak or explosion Chemical spillage Traffic accident Fight/assault First aid incident Serious crimes Bomb threat Suspicious package

P P Priorities eople first roperty second The preservation of life is the first priority, followed by the protection of property P eople first P roperty second

Emergency procedures Fires, floods, power cuts, gas leaks, chemical spillages… Activate alarm Evacuate the site Call for the emergency services

Gas leaks Ensure no-one smokes No lights/appliances to be switched on Open doors and windows Turn gas off at the mains

Road traffic accident Usually dealt with by the police An ambulance may also be required if serious injuries are sustained

Violence May be dealt with by removing the instigators from the site, by calling the police or by making arrests if serious injuries are sustained First aid may also be required

First aid incidents Staff or visitors/customers who are injured or become ill, should be dealt with by a trained first-aider In serious incidents an ambulance should be called

Serious crimes If they occur on site, they would normally be dealt with by calling the police Containing any suspects and crime scene preservation must also be considered

Bomb threats Bomb threats and suspicious packages must be dealt with seriously, by: Raising the alarm Evacuating staff and visitors/ customers via the quickest and safest exit Calling the police

Terrorism It is used to create a climate of fear within a population, with the intent of bringing about a particular change “The use of violence, threats and intimidation in the pursuit of political aims”

Terrorist groups International Domestic They may target one particular organisation for a specific reason or may be more indiscriminate in their targeting

Be aware of: what is currently happening around the world and in your particular area any recent terrorist attacks or threats the location of your own site in relation to other possible targets nearby whether the site itself is famous or important in its own right the vulnerability of the site to attack the current level of threat nationally

Threat level definitions CRITICAL An attack is expected imminently SEVERE An attack is highly likely SUBSTANTIAL An attack is a strong possibility MODERATE An attack is possible but not likely LOW An attack is unlikely

Terrorism information Non-urgent Anti-terrorism Hotline (24 hr) 0800 789321 Urgent 999/112

Reduce the chances of a site becoming a target Counterterrorism Reduce the chances of a site becoming a target Be vigilant at all times Maintain good housekeeping Use suitable physical security measures Regular, obvious patrols of the site Strict access control procedures Effective search procedures Visible use of CCTV systems Report suspicions to managers immediately

Use a bomb threat check list Bomb threats Ask the caller questions. Try to find out: what type of bomb it is where it is what it looks like when it is due to go off why the site was targeted which terrorist organisation is making the threat name/address/telephone number/ location of caller (try 1471) Use a bomb threat check list

Suspicious packages High explosive devices (bombs left in packages or luggage) Car bombs (explosives in vehicles) Incendiary devices (fire bombs) Postal bombs (envelopes and parcels through the post) Person-borne devices (suicide bombers) Chemical, biological and radiological devices (dirty bombs)

DO NOT interfere with the package Suspicious packages DO NOT interfere with the package DO NOT Touch it Lift it Move it Open it Pour water on it Put anything on top of it Try to diffuse it Attempt to use or disconnect any visible wires Use a radio or mobile phone near to it

Suspicious behaviour A particular interest in the outside of the site An interest in the CCTV systems Taking pictures of the site (overtly or covertly) Making notes or drawing diagrams of the site Taking an interest in the timings of activities False alarm activations (testing response times) Damage to perimeter security…

Suspicious behaviour Attempts to disguise identity (hats, hoods, etc) Trespassing with no good reason Asking unusual questions about the site or security arrangements Nervousness Reluctance to be noticed or seen Report suspicious behaviour to a site supervisor or manager. The police may need to be called to investigate