SELECTIVE FORESEE THE FUTURE WITH

COMMUNITY AND PUBLIC SERVICES (CAPS) Good Morning I’m (insert your name) with CAPS SBU and this morning I want to take a different approach on why you should be placing your accounts and specifically your CAPS accounts with Selective. I want to provide you and your insured with the risk management tools or competitive advantages that will help you write new CAPS accounts, retain those accounts and with the risk management tools I’m about to discuss make them better accounts overall. So let’s get started.

COMMERCIAL OUTPUT POLICY (COP) COMMUNITY AND PUBLIC SERVICES SOCIAL SERVICES COUNSELING CENTERS; DRUG AND ALCOHOL PROGRAMS VOCATIONAL REHAB AND TRAINING PROGRAMS FOR THE INTELLECTUALLY DISABLED SENIOR CITIZEN PROGRAMS DAY SCHOOLS FOR SPECIAL NEEDS COMMUNITY ACTION PROGRAMS FAMILY SERVICE AGENCIES When we talk about the CAPS SBU it’s our unique segments of business that set us apart and provide you a solution for your social services, faith based organizations, schools and senior living and our traditional segments municipalities and VFD. What does set us apart is our competitive advantages. You’ve heard me say this before that our social services segment continues to be our #1 CAPS segment as it represent over 35% of the CAPS portfolio. I just talked about our relationship with Praesidium regarding abuse or molestation but it doesn’t end there. COP: the COP is our premier property form that provides customized coverages that are tailored to your insureds needs and rating flexibility as we build the rates based on the insureds needs and exposures, and don’t forget our social services, COF and Governmental segments are ALS on both CPP and COP. Atlas Certified: another vendor relationship you heard about earlier in the presentation Atlas Certified is another competitive advantage to your insureds. They have a system that can track any type of license (medical, contracting, insurance) their system can reach out and determine if the license is valid, renewed or about to expire and given the segments we deal with that have employees and contracted medical professionals this might be a tool the insured would be interested in a free up their time. Social Service Professional and Workers Compensation: Also, remember that our professional is a separate LOB and can be included into the UB and that it now includes educators legal for those insureds that have the exposure such as child care, head start and day schools for special needs. and we do have success in writing the lower hazard WC classes such as child care, head start, outpatient counseling centers and drug and alcohol centers. Not all of our competitors are able to write both the CPP and WC. COMPETITIVE ADVANTAGES COMMERCIAL OUTPUT POLICY (COP) SAFETY MANAGEMENT ACTUAL LOSS SUSTAINED ATLAS CERTIFIED CRISIS RESPONSE SOCIAL PROFESSIONAL (EDUCATORS LEGAL) WORKERS COMPENSATION MANAGEMENT LIABILITY PRAESIDIUM

COMMUNITY AND PUBLIC SERVICES SENIOR LIVING RELIGIOUS ORGANIZATIONS COMPETITIVE ADVANTAGES PRIVATE SCHOOLS COMMERCIAL OUTPUT POLICY (COP) And not to be forgotten are our other segments Senior Living, COF, Private Schools, Libraries, and our traditions segments, Governmental, MUAs, and VFD and these can help you diversify your book. These segments also benefit from the competitive advantages that I just discussed. SOCIAL PROFESSIONAL (EDUCATORS LEGAL) MUSEUMS & LIBRARIES SAFETY MANAGEMENT CRISIS RESPONSE MUNICIPALITIES & PUBLIC UTILITIES ATLAS CERTIFIED WORKERS COMPENSATION PRAESIDIUM

SENIOR LIVING SUCCESS INDEPENDENT, ASSISTED AND MEMORY CARE LIVING $225K PACKAGE POLICY 6 LOCATIONS/$70M TIV = COMMERCIAL OUTPUT POLICY $1M UMBRELLA, ASSISTED LIVING PROFESSIONAL & ABUSE OR MOLESTATION So let’s tie it all together with a real life example of a Senior Living account. $225K package where we wrote the property on our COP form and provided the insured with tailored coverages and we were able to build that property rate based on the risk characteristics of that account. We also wrote the GL/PL/abuse on an occurrence form and included those LOB GL/PL/Abuse into a $1MUB. SAFETY MANAGEMENT SERVICES AND EXPERTISE SERVICE PLAN, INFRARED SURVEY, DRIVER TRAINING AND RISK MANAGEMENT SOLUTIONS SENIOR LIVING SUCCESS

SENIOR LIVING SUCCESS 15 VEHICLES + 30 DRIVERS = SELECTIVE® DRIVE 94 EMPLOYEES = ATLAS CERTIFIED DISCOUNTED BACKGROUND SCREENINGS = PRAESIDIUM EMPLOYEE SCREENING/ SELECTION TOOLKIT = PRAESIDIUM MODEL POLICIES & PROCEDURES = PRAESIDIUM PHONE CALL WITH PRAESIDIUM’S EXPERTS But our biggest competitive advantage was our SM team in securing this account. They have a local presence and most likely they were the first Selective person that our insured met. They were able to provide and demonstrate the services that this insured needed. From infrared testing, driver training and those risk management solutions such as Praesidiums customized background screenings and model abuse policies and procedures ,Atlas Certified’s system to track the licenses of 94 employees that freed up the insured. All the risk management services that are listed on this slide are at no charge back to your insured. So, thank you for your time this morning and I hope you’ve gained insight into to the many risk management services/competive advantage Selective has to offer you and your CAPS insureds. With that here is (insert name) to discuss contractual risk transfer.

Confidential, unpublished property of Selective Insurance Company of America. Use and distribution limited solely to authorized personnel and appointed agents. Do not duplicate or distribute. ©2019 Selective Insurance Group, Inc., Branchville, NJ (“Selective”). Products provided by Selective’s insurer subsidiaries; insurers and products available vary by jurisdiction. These descriptions are summaries and not offers to sell insurance; the actual policies show complete coverage, exclusions and limitations details. Policy issuance is subject to underwriting approval.

SELECTIVE FORESEE THE FUTURE WITH