EPAN – DG Troika secretariat Innovative Public Services Luxembourg,7th January 2005

Outline Frameworks Meetings Topics Studies IPSG Troika 18.01.05 EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Political framework Ministerial declaration Roma – 1st December 2003 Extended Ministerial Troïka Resolution Wassenaar – 4th November 2004 “ …in the coming Mid Term Programme further arrangements be made concerning the manner in which DGs fill in the innovation agendas and promote progress… ” EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Administrative Framework Mid Term Programme 2004-2005 Work Programme 2005 Working methods Communications and Knowledge EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Meeting I 17-18.02.2005 Luxembourg - Kirchberg Centre de Conférences EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Meeting II 28-29.04.2005 Luxembourg - Grund Centre Culturel de Rencontre Abbaye de Neumünster EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Topics of interest CAF Quality Conferences Benchmarking activities Communications and Knowledge MTP 2006-2007 Work programme 2006-2007 EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

CAF CAF Action plan 2005 CAF Survey CAF Network meeting Finalised by the CAF Network meeting Based on the results of the review of the EIPA Resource Centre CAF Survey CAF Network meeting Speyer, 03-04.03.2005 2nd European CAF Event EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

European CAF Event 2nd European CAF Event Preparation: 01-02.06.2005 Luxembourg - Kirchberg Preparation: CAF Network EIPA Resource Center Presentation of the results of the CAF Survey EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Quality Conferences Further dissemination of 3QC results Preparation of the 4th Quality Conference                                                                      EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Quality Conferences Further dissemination of 3QC results Inclusion of 3QC presentations in national quality improvement activities Exploration of the feasibility of a pilot for a roadshow IPSG Troika and interested members Inventory of existing exchange programmes to facilitate sharing and exchanging experiences Support of the preparation of 4QC EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Benchmarking activities SCP Survey “Public Sector Performance” Investigation of the possibilities for a more in-depth follow-up study starting with Public Administration sector IPSG, Netherlands Investigation on the possibilities for a periodic update of the survey EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Benchmarking activities Annual Programme of work Learning labs: new method for initiating learning labs Good practice framework & repository for IPSG & eGovernment WG Expert meeting Process based management in the public sector Stockholm, 21-22.04.2005, Sweden IPSG work group for benchmarking and best practices under the leadership of Slovenia EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Communications and Knowledge Effective communication practices for the management and coordination of EPAN working groups Protocol for both the EUPAN website and the CIRCA website Ireland, Netherlands, Luxembourg Elaboration of a broad communication plan Continuation of improving working methods and identification of ways of better linking with other working groups EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

MTP 2006-2007 Mid Term Program 2006-2007 Beginning of November 2004 : Letter to the European Ministers responsible for Public Administration (response time : 2 months) End of January 2005 : First draft Mid-February 2005 : First discussion End of April 2005 : Second discussion 8th June 2005 : Resolution of the European Ministers responsible for Public Administration EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

IPSG work programme 2006-2007 Next IPSG work programme to be drafted in the framework of the next MTP Preparation of a questionnaire for the IPSG troika Discussion of the questionnaire during the first IPSG meeting Presentation of the collected answers and progress report during the second IPSG meeting EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

Studies CAF Survey EIPA Resource Center, CAF Network Communication Plan, Eupan website protocol, CIRCA protocol, working methods C.R.P. – Henri Tudor, troika, WM group Good practice frameweork & repository for IPSG and eGovernment WG Consultant, IPSG, eGov EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group

IPSG Troika 18.01.2005 Topics on the agenda Lisbon strategy, new Mid-Term-Programme, new IPSG work programme Caf Action Plan Feasibility of sharing best practices and of exchanging experiences Benchmarking activities EUPAN website,CIRCA, Communication Plan Work programme for the first half of the year 2005 EPAN, DG Troika secretariat, 07.01.05 Innovative Public Services Group