The NDM and THRIVE Suffolk CCR Training 2018

Aims & Objectives To Understand the National Decision Model To Understand THRIVE How THRIVE sits within the NDM How to apply the NDM and THRIVE to scenarios Suffolk CCR Training 2018

What’s In It For Us? To enhance and improve how we deal with calls for service A coherent framework for making decisions and assessing Threat, Harm, and Risk Suffolk CCR Training 2018

What is the NDM The mnemonic CIAPOAR can help users to remember the six key elements of the NDM. It also acts as an aid-memoire in aspects of decision making. Code of Ethics – Principles and standards of professional behaviour Information – Gather information and intelligence Assessment – Assess threat and risk and develop a working strategy Powers and Policy – Consider powers and policy Options – Identify options and contingencies Action and review – Take action and review what happened Suffolk CCR Training 2018

Code of Ethics Accountability Honesty Fairness Integrity Objectivity You are answerable for your decisions, actions & omissions Fairness You treat people fairly Honesty You are truthful and trustworthy Integrity You always do the right thing Leadership You lead by good example Objectivity You make choices on evidence and your best professional judgement Openness You are open and transparent in your actions and decisions Respect You treat everyone with respect Selflessness You act in the public interest Suffolk CCR Training 2018

Information & Intelligence Remember that you can only make a decision on the information that you have. The more information gathered the easier it is to make that decision on how to proceed. You may need to ask more questions and take more time when speaking with the reporting person. Consider your options of other systems: Storm – Objects and Previous Calls Athena/PNC (if you have access) All of these systems could significantly effect your decision making Suffolk CCR Training 2018

Risk – We will cover with THRIVE Powers and Policy What police powers might be required? Is there any National guidance? Is there an SOP in place? What Legislation or Research Evidence may apply? Suffolk CCR Training 2018

Options Will be covered in THRIVE Action and Review Action Implement the decision you have made Does anyone else need to know what you have decided? Review Continue to review your actions and closely monitor any actions taken by others as this could affect your decision making and on information gathered may change your action decisions. Suffolk CCR Training 2018

Recording Decision Making It is important to know that decision makers are accountable for their decisions. In some circumstances it will be necessary to provide a rationale on how you have come to make that decision. The CAD plays an important role within the decision making so a brief rationale on the CAD remarks could assist those that are dealing with the incident. Remember – The more information you have the easier it is to make that decision and recording this on the CAD is essential to a third party dealing with that CAD. Suffolk CCR Training 2018

Suffolk CCR Training 2018

Threat Of Violence to any other person Of Damage or loss to property belonging to another To the community trust and confidence on policing Of Public Disorder No Threat at all – Therefore no Harm or Risk Suffolk CCR Training 2018

Harm If the Threat is carried out, what is the likely level of harm? Person – Threat to life/Serious Injury/Minimal Injury/No Injury Property – High value damage/Destruction/Theft/Minimal damage/No damage Community Trust & Confidence in policing – Reduction/No Impact Community Cohesion – Potential for Disorder/Minimal or No Impact Suffolk CCR Training 2018

What is the likelihood that the Threat or Harm will occur? Risk What is the likelihood that the Threat or Harm will occur? High Risk – Consider a Grade A or Grade B CAD Minimal Risk – Consider a Grade C or D Cad/Create a QIF/Or signpost to another agency Suffolk CCR Training 2018

Investigation Is there a potential Criminal or Road Related investigation? Crimes in progress/recently discovered CCTV Evidence Is there a suspect or person of interest Identifiable property Is there a known offender Injury level Forensic Evidence, CSI Repeat Victim Series of offences similar in nature to one reported or unusual M.O. Suffolk CCR Training 2018

Vulnerability “A person is vulnerable if as a result of their situation or circumstances, they are unable to take care of or protect themselves or others from harm or exploitation” Family Circumstances Personal Circumstances Repeat Victims Economic Circumstances Equalities/ Discrimination factors Health & Disability Coercion & Control Consider Vulnerability of the reporting person in addition to any other parties involved Suffolk CCR Training 2018

Engagement End every call for service appropriately and manage expectations Consider signposting or referral to other appropriate agencies Is there an opportunity to engage with a hard to reach group? Consider other self-service options: e.g. Constabulary website, “Ask the Police App”, Action Fraud, Crimestoppers Suffolk CCR Training 2018

THRIVE Code of Ethics Options Information Action & Review Powers & Policies Options Suffolk CCR Training 2018

If appropriate remember to give a short rationale as to why you came to the decision and record it on the CAD Any Questions? Suffolk CCR Training 2018