Performance Management, II

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Presentation transcript:

Performance Management, II OS352 HRM Fisher Oct. 16, 2003

Agenda Multi-rater feedback New issues in performance management Group exercise

Multi-rater feedback Also known as 360° feedback Often used for developmental purposes; can be used for perf. appraisal May provide for better opportunity to observe, but many political issues Facilitated feedback sessions can improve process, outcomes (Seifert, Yukl & McDonald, 2003)

Feedback in general Often a stated source of dissatisfaction with performance management Supervisor, employee with different perceptions Generally uncomfortable for everyone involved (i.e., Jackman & Strober, 2003) Good feedback should be Timely Specific Participative

“New” work formats and performance management Review scenario in team How would you propose managing performance in this situation? Think about Tools Process Raters

For next class Topic: Discipline Read pages 308-318, web article “Off-Duty, Out of Work” (link is on my website) What are the legal, performance management issues involved in disciplinary matters?