Managing & Celebrating cultural diversity in the workplace Amy Hanson, Kelsie DeKarver, and Dalton Harmon

Introduction Who we are… Holland America Cruise Line International Tourism Company 14 international cruise ships Employs over 40+ different nationalities

Why is this training needed? Employees must learn to live and work together cohesively Assist newly hired employees as they adjust to a cultural work environment

Employee Training Information When will the training be held? As part of the Onboard New Hire Employee Training Who will be providing the training? The Human Resources Department How long will the training last? 2 Hours Plus…Diversity Activity

Managing & Celebrating cultural diversity training

Introduction Define… Know…. Diversity Culture Co-culture The challenges of diversity in the workplace How to embrace diversity in the workplace How we can integrate diversity into the work place.

Definitions Diversity Culture Co-Culture The Presence of a variety of cultural groups. Culture Any group of people that share a way of life. Co-Culture A marginalized group whose members make valuable contributions to society and their respective communities but are disenfranchised by the dominant group.

Challenges of Diversity Stereotypes Prejudices Discrimination Negative Attitudes Outlook on other cultures

How are these challenges exhibited? Disagreements about tasks Language communication differences Negative attitudes about working with someone

Embracing Diversity Talent is blind to diversity Learning to embrace diversity is key 40% of new workers will be minorities by 2020

Activity

Activity Discussion Why is it that most of us do not think about going out of the boundaries? We had to draw outside of the lines. This is what is required of us when we interact with others as every thinks differently (outside of our boundaries or "box"). Why is it so hard to understand others' point of views? HINT: We often so busy thinking about our point of view, that we fail to see others' point of views. In addition, we tend to judge others ideas rather than try to understand them.

Integrating Diversity Have an action plan Things to we should include… Make opportunities available for all Employees need to feel their voice is heard Use a Buddy System

Activity

Review Diversity allows us to grow We all come from various Cultures We all belong to various Co-cultures The challenges of diversity in the workplace How to embrace diversity in the workplace How we can integrate diversity into the work place.

Conclusion Holland America Cruise Line Employs over 40+ different nationalities Employees must learn to live and work together cohesively Cultural Diversity in the work place is continually growing 40% of new workers will be minorities by 2020 Opportunities available for all

Questions?