Specific hardware and software products identified in this report were used in order to perform the evaluations described. In no case does such identification imply recommendation or endorsement by the National Institute of Standards and Technology, nor does it imply that the products and equipment identified are necessarily the best available for the purpose

BCC 2008

User Centered Design Process Context of Use User & Organizational Requirements Design Solution Evaluation Users Operational Environment Physical Surroundings Demographics User Tasks & Goals Requirements: Existing New Marketing Usability User Interaction: Workflow User Interface Testing: Formative Summative

Opportunity FBI Hostage Rescue Team Mobile Fingerprint Collection Wanted to go to a smaller platform

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Context of Use User & Organizational Requirements Design Solution Evaluation Users

Design a Quick Capture Interface text

In the field Touch Interface Current Functionality Video Taped Scenarios Interviews Brainstorming Fisher-Price How will it be used? Context of Use User & Organizational Requirements Design Solution Evaluation Users

New Workflow Uses Cases Requirements Context of Use User & Organizational Requirements Design Solution Evaluation Users

Wireframes Example Graphics Storyboards Demonstration Software Interface Design Context of Use User & Organizational Requirements Design Solution Evaluation Users

Evaluation Context of Use User & Organizational Requirements Design Solution Evaluation Users Paper Prototype In Development Review Expert Review Full Usability Test

User Centered Design Context of Use User & Organizational Requirements Design Solution Evaluation Users Context of Use User & Organizational Requirements Design Solution Evaluation Users

Acknowledgments FBI Scott Swan Roy Bowlen Nick Zambeck NIST Booth Biometrics 101 Mobile Biometrics UI QCP iD iD