Flexible Services iNotice Board Wednesday, March 2, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Wednesday, March 2, 2016 Actual Trips: 367 Actual Passengers Transported: 392 Overall On Time Performance: 97.6% Scheduled: 57.2% Appointment Time: 98.2% Productivity: 1.54 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Wednesday, March 2, 2016 Actual Trips: 683 (65%) Actual Passenger Transported: 704 Overall On Time Performance: 98.1% Scheduled: 98.1% Appointment Time: 98.6% Productivity: 19.34 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Wednesday, March 2, 2016 Total Trips: 1050 Trip Per Hour: 13.1 Actual Passengers Transported: 1096 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Wednesday, March 2, 2016 STAR Transported: 155- Ambulatory 237 -Wheelchair / Scooter, Etc Advantage Transported: 694- Ambulatory 10 - Wheelchair / Scooter, Etc Total : 849- Ambulatory 247- Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6