What Are Electronic Catalogs? Ariba Seller Solutions © 2014 Ariba, Inc. All rights reserved.

Contents The Benefits of Electronic Catalogs Demo: Creating a PO from a Catalog The Catalog Template Where to Go for Help © 2014 Ariba, Inc. All rights reserved. 2 2

The Benefits of Electronic Catalogs Section 1 The Benefits of Electronic Catalogs © 2014 Ariba, Inc. All rights reserved. 3 3

Definition: Electronic Catalog An electronic catalog is a detailed listing of your offerings: Part Numbers Descriptions Prices Delivery Times Units of Measure Etc. They serve the same purpose as paper catalogs, except they can be used by automated procurement systems. © 2014 Ariba, Inc. All rights reserved. 4 4

Receive Better Purchase Orders (POs) Customers create POs that contain items directly from your catalogs Benefits: No manual re-typing from a paper catalog No human reinterpretation of your content © 2014 Ariba, Inc. All rights reserved. 5 5

Receive more Accurate POs If your catalogs contain correct data, the POs you receive contain correct data Catalog Requisition PO The same product information appears in each of these documents and all documents that come after in the flow, which increases your business efficiency. © 2014 Ariba, Inc. All rights reserved. 6 6

Fewer Non-Catalog (ad-hoc) POs These are POs with manually typed items Typical problems: PO Incorrect pricing Inaccurate descriptions and wrong part numbers Cannot be processed automatically by your systems. Require expensive manual processing. These POs are not received by your back-office systems, so other departments in your company don’t see them. © 2014 Ariba, Inc. All rights reserved. 7 7

Correct Pricing Correct pricing means getting paid quicker and more accurately. Less time on the phone by your A/R department fixing payment problems: Mistyped prices: “You owe us $101.00, not $100.10.” Old paper catalogs: “You used out-of-date prices.” The invoice amount comes directly from the PO. The more accurate the data is in the PO, the more accurate the data will be in the invoice. © 2014 Ariba, Inc. All rights reserved. 8 8

Less Burden on Customer Support Your sales or customer support group will spend less time fixing problems. Wrong price: “The item you ordered costs more than what you listed on the PO.” Wrong unit-of-measure: “The item you ordered isn’t sold individually. It’s sold by the dozen.” Wrong item: “The item you ordered has been replaced by a different item.” These problems lead to decreased customer satisfaction and increase costs to both you and your customer. © 2014 Ariba, Inc. All rights reserved. 9 9

More Automation With more automation comes more efficiency. The more business that stays in the electronic realm, the more efficient you can be: Catalog Requisition PO Ship Notice Invoice You’ll be able to feed POs directly to your fulfillment and invoicing systems for increased sales velocity. © 2014 Ariba, Inc. All rights reserved. 10 10

Increase Sales – Existing Customers Use your catalogs as a form of marketing with existing customers: Customers can search your catalogs for specific products or services. You can describe your offerings in a way that sets them apart from your competitors. You can provide product images, which appear next to your items in search results. © 2014 Ariba, Inc. All rights reserved. 11 11

Increase Sales – New Customers Use your catalogs as a form of marketing with potential customers: Public catalogs can be viewed by all buyers Contain a sample set of your offerings Contain list or MSRP prices New customers can search for them, view them, and download them for use. © 2014 Ariba, Inc. All rights reserved. 12 12

Demo: Creating a PO from a Catalog Section 2 Demo: Creating a PO from a Catalog © 2014 Ariba, Inc. All rights reserved. 13 13

Procurement Systems Your customer uses an enterprise procurement system: Ariba Procure-to-Pay or Ariba Buyer SAP Commodity Procurement or Oracle Procurement Other Legacy Systems This demo shows how buyers view and use catalogs in Ariba Procure-to-Pay Ariba Procure-to-Pay is a cloud-based product for buying both direct and indirect goods and services. © 2014 Ariba, Inc. All rights reserved. 14 14

1. Log in andrewdavis ●●●●●●●● I first log in. This step is important because it ensures that any confidential products or prices are visible only to approved employees. In this example, I’m an employee of a buying organization and I need to purchase Apple iPads for my group. © 2014 Ariba, Inc. All rights reserved. © 2014 Ariba, Inc. All rights reserved. 15 15

2. Dashboard To create a requisition, I click Catalog in the menu bar. After I log in, I see the Ariba Procure-to-Pay dashboard. © 2014 Ariba, Inc. All rights reserved. 16 16

3. Search the Catalog apple ipad The catalog contains items from all of my organization’s sellers. I enter a search term and click the Search button. © 2014 Ariba, Inc. All rights reserved. 17 17

3. Search the Catalog (Continued) I’ll click the first item for more information. Ariba Procure-to-Pay displays all items that match the search term. © 2014 Ariba, Inc. All rights reserved. 18 18

4. View Item Details Here are the details for the item. All information comes directly from your catalog. © 2014 Ariba, Inc. All rights reserved. 19 19

5. Add Items to Requisition Then, I click the Add to Cart button. I select two items. I increase the quantity of this item to 12. © 2014 Ariba, Inc. All rights reserved. © 2014 Ariba, Inc. All rights reserved. 20 20

6. Fill out and Submit Requisition Here is the completed requisition containing the two items that I chose. After reviewing the requisition, I click the Submit button. © 2014 Ariba, Inc. All rights reserved. © 2014 Ariba, Inc. All rights reserved. 21 21

7. Approval The requisition then goes through an internal approval process. Typically, a supervisor and the finance group must approve: The approval process assures the seller that the buying organization authorizes the purchase. Each organization configures its own approval rules. © 2014 Ariba, Inc. All rights reserved. 22 22

8. Purchase Order After the requisition is approved, it is converted to a PO and sent to the supplier through the Ariba Network. The PO line items come directly from the supplier’s electronic catalog. 23 23

9. Receive PO The supplier receives the PO through their preferred routing method: Email Fax Online Inbox cXML EDI AS2 EDI VAN Ariba Network © 2014 Ariba, Inc. All rights reserved. 24 24

Section 3 The Catalog Template 25 25 © 2014 Ariba, Inc. All rights reserved. 25 25

Catalog Template Catalog creation is simple--use the catalog template. It creates a CIF (Catalog Interchange Format) file. It is available on the Help@Ariba page. Edit it with Microsoft Excel. Check with your customer to see whether there is a customized catalog template. © 2014 Ariba, Inc. All rights reserved. 26 26

Publish it to your customer Steps Download the template Add your items Upload the template Publish it to your customer Publish the catalog so that your customer’s catalog manager can make it available to end users. Edit the template in Microsoft Excel to replace the sample items with your own items. The catalog template is available from the Help@Ariba page. Uploading also validates the catalog. © 2014 Ariba, Inc. All rights reserved. 27 27

Maintaining Catalogs Reasons for updating: Change prices Changes in offerings Fix content errors Updating catalogs can take several days, because your customer must download it, approve it, and activate it. © 2014 Ariba, Inc. All rights reserved.

Refresh catalogs at regular intervals, such as once per quarter. Keep in mind your company’s and your customer’s quarterly sales cycle. © 2014 Ariba, Inc. All rights reserved.

Excel Template Limitations The Excel template has the following limitations: Maximum Size: 1 MB Extra Fields: Doesn’t support all available fields. If any of these limitations are a problem for you, use regular CIF format, which you edit in any text editor. © 2014 Ariba, Inc. All rights reserved.

When NOT to use CIF You have more than about 5,000 items You update catalogs more than once a month You have configurable or customizable items In these cases, PunchOut is recommended PunchOut catalogs use your live website for product information. Users “punch out” to shop your website and bring item descriptions back to their requisitions. © 2014 Ariba, Inc. All rights reserved.

Section 4 Where to Go for Help © 2014 Ariba, Inc. All rights reserved.

Catalog Help Catalog Documentation on Help@Ariba: Creating and Managing Catalogs Uploading, publishing, and maintaining catalogs Ariba Catalog Format Reference Defines the CIF catalog format © 2014 Ariba, Inc. All rights reserved.

Catalog Help Catalog Files on Help@Ariba: CIF Excel Template The Excel catalog template Example Catalogs Product and service catalogs UNSPSC Listing Classification codes Currency, Country, UOM, and Language codes Other standard codes used by catalogs © 2014 Ariba, Inc. All rights reserved.

Ariba Ready Programs Help from Ariba Consulting and Inside Account Management CIF PunchOut cXML Integration Ariba Ready has expertise to help you develop a CIF catalog to get you started quickly. Later, they can help you develop a PunchOut catalog, which might be a better solution for your offerings. Finally, they can help you integrate your business systems with your customers. © 2014 Ariba, Inc. All rights reserved.

Ariba Ready Programs, cont’d Ariba Express Content Preloads your catalog into Ariba Procure-to-Pay for new buying organizations Enables customers to window shop from you Freedom to negotiate pricing with customers Ariba Express Content drives up exposure, because your catalog is in every new and existing Ariba Procure-to-Pay deployment. © 2014 Ariba, Inc. All rights reserved.

3rd-Party Solution Providers These solution providers can help you with: • PO integration • Invoice integration • Ariba PunchOut support • Website development © 2014 Ariba, Inc. All rights reserved.

Questions about these Programs? Send an email message to: programs_info@ariba.com © 2014 Ariba, Inc. All rights reserved.

More Questions? Attend live webinars: Integrating with Customers through cXML PunchOut for E-Commerce Managers Creating Electronic Catalogs (CIF) Register for these webinars at www.ariba.com/resources/live-demo © 2014 Ariba, Inc. All rights reserved.

Embrace Electronic Catalogs Finally… Embrace Electronic Catalogs Electronic catalogs give you error free orders and increased cost savings By publishing electronic catalogs, you begin the first step of integration with your customers. © 2014 Ariba, Inc. All rights reserved.