NLC Training Data (.csv) Trained NLC NLC Training Data (.csv) Train NLC classifier NLC Test Data (.csv) Test NLC No Trained NLC Update Training Data Yes Map utterances to intents Collect real end user utterances Define Intents Divide labeled data into Training and Test sets Good Performance End user utterancs 1 2, 9 3 4 5 6 8

Intents Training Data (.csv) Trained WCS Intents Training Data (.csv) Train WCS classifier Intents Test Data (.csv) Test WCS No Trained WCS Update Training Data Yes Map utterances to intents Collect real end user utterances Define Intents Divide labeled data into Training and Test sets Good Performance End user utterancs 1 2, 9 3 4 5 6 8