Progress update- Integrated Care Teams

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Presentation transcript:

Progress update- Integrated Care Teams HealthNet June 2015 Mark Girvan North of England Commissioning Support

Cons. Memory Cons. Geriatrician CM GP Alzheimer's Society Patient & Partner Age UK DN Care Provider ACT ICT SW

Progress update Prototype ‘live’ from 20th November within Hebburn Phase II roll out to Jarrow 1st April 2015 Continued to review international best practice- New Zealand delegation Completion of a number of organisational Development meetings Internal referral processes Internal communication processes Integration of delivery team II Local, regional and national recognition

Evaluation metrics Patient/carer experience Staff satisfaction (survey) GP satisfaction (survey) No of quantitative measures: Reduced reliance on hospital Reduced number of contacts

0 = extremely unsatisfied , 10 =extremely satisfied

0= extremely fragmented, 10 = extremely seamless

0= extremely low, 10= extremely high

INSERT VIDEO

Next steps Implement borough wide roll out in summer 2015 Identify additional opportunities for expanding the model Continued to monitor impact Promote our work and raise awareness of South Tyneside's success!