April 26, 2017 Tailored Program for FEAT By Dr. Deborah Bright An Essential of Leadership: Communicating Inspiring Messages Down the Organization April 26, 2017 Tailored Program for FEAT By Dr. Deborah Bright

Big Picture Perspective In a Changing Environment… What Makes the Difference Between an Effective Leader and a So-So Leader?

Explore What it Takes to Communicate Messages Down the Organization in an Inspiring Way

2. Watch out for routine ways of thinking and operating Becoming a More Effective Communicator Important Performance Perspectives: No Absolute Answers think more or less effective 2. Watch out for routine ways of thinking and operating keep an open mind

What Made the Difference?

Communicating the Big Picture

Inspiring & Involving Employees Communicating the Big Picture Message Include Everyone Use Everyday Language Put People in the Picture

Inspiring & Involving Employees Communicating the Big Picture Message Include Everyone Use Everyday Language Put People in the Picture Communicate the Big Picture Repeatedly

Sustaining Commitment At your table: Discuss how you handle being asked to deliver a message you don’t believe in or think is the right thing to do.

Embellishing the Message Instilling Confidence

Building Self-Confidence How Do You Become Confident?

Building Self-Confidence Consists of: Knowledge and Experience Successes Control

Instilling Confidence in Employees Message Needs to: Talk about successes Provide a clear direction of what it will take Highlight past successes When possible, answer: Why, When, What, Who, Where and How Sell value – Link value to the goal During Q+A This is where we simply answer the question. We are not there to answer individual questions, we need to address whole audience. Watch TV = “I’m getting to your question”