Philips University/CSOD training reported through TEDS Q4, 2018

Curriculum Assignments Initiated from Philips University Curriculum/Roles PIL QCM TW for CAPA PIL QCM TW for SCAR Curriculum Assignments Initiated from Philips University 1. Request for assignment is made to Philips University/CSoD by project deployment or change request from LDM 2. Assignment is reported from CSoD to TEDS on the Daily report for Curriculum Role assignment is added in TEDS 3. Student completes all required training included in Curriculum 4. Completion of curriculum is reported from CSoD to TEDS on the Daily report for Curriculum History is added in TEDS 5. History is reflected on daily reports from TEDS Current escalation issues: Student completes quiz, but the course is not completed. Resolution: student must access their training transcript in Philips University and complete active learning objects. For help, there is a support link on the page Student escalates the history is not updated within the first two business days of completion 2 business day turnaround Note: Assignments removed from one application will not auto remove it from the other application. Authorized persons must request removal from CSoD and copy the TMS Mailbox for removal from TEDS 2 business day turnaround

Individual Learning Objects (ILO) Initiated from TEDS ILO’s/Learnings NPSS Validation Fundamentals Req2Res: ServiceMax Individual Learning Objects (ILO) Initiated from TEDS 1. Training is assigned in TEDS, with directions to complete through Philips University/CSoD 2. Student completes required training through Philips University 3. Completion of Individual Learning Objects is reported from CSoD to TEDS on the Daily report for ILO 4. History is reflected on daily reports from TEDS Current escalation issues: Student completes quiz, but the course is not completed. Resolution: student must access their training transcript in Philips University and complete active learning objects. For help, there is a support link on the page Student escalates the history is not updated within the first two business days of completion 2 business day turnaround