Co-operative Group Limited Retail Business challenge HR processes at Co-op had become complex and time-consuming, with business units operating in different ways. How could Co-op simplify and streamline HR to release employee time to serve members and customers? Transformation The Co-op is on a journey to empower its colleagues to serve its members and customers better. Part of the transformation is to standardize and create easier HR processes based on Oracle HCM Cloud solutions, implemented by IBM® Global Business Services®. “The combination of Oracle HCM Cloud and IBM Global Business Services contributes directly to our ongoing recovery and growth.” —Ioannis Boutaris, HR Technology Manager, the Co-op Co-operative Group Limited Simplified HR processes lead to happier colleagues, and to better customer and member service Solution components IBM® Global Business Services® IBM Watson® Oracle HCM Cloud Oracle Platform as a Service Oracle Taleo Performance Management Oracle Taleo Recruiting Cloud Service PeopleSoft HR Helpdesk v 9.2 Business benefits: Standardized company-wide HR processes will make it easier for teams to manage issues Frees up valuable time for colleagues to spend with customers and members Cuts costs with streamlined processes and by refocusing the HR operating model Client Name Co-operative Group Limited Company Background The Co-op is one of the world’s largest consumer co-operatives, with interests across food, funerals, insurance, electrical and legal services, and has a clear purpose of championing a better way of doing business for you and your communities. Owned by millions of UK consumers, the Co-op operates a total of 3,750 outlets, with more than 70,000 employees and an annual turnover of over £9 billion. Business challenge HR processes at Co-op had become complex and time-consuming, with business units operating in different ways. How could Co-op simplify and streamline HR to release time to serve members and customers? The benefit Standardized company-wide processes are reducing complexity and making it easier and faster for teams to manage HR issues, releasing precious time to spend with Co-op members and customers. Pull Quote “The combination of Oracle HCM Cloud and IBM Global Business Services contributes directly to our ongoing recovery and growth.” —Ioannis Boutaris, HR Technology Manager, the Co-op Solution components IBM® Global Business Services® IBM Watson® Oracle HCM Cloud – Core HR V 11 Oracle HCM Cloud – Payroll, Absence, benefits Oracle HCM Cloud – Performance, Goal Management, Talent Management and Succession Management Oracle HCM Cloud – Taleo Recruitment & Onboarding Oracle Platform as a Service Oracle Taleo Performance Management Oracle Taleo Recruiting Cloud Service PeopleSoft HR Helpdesk v 9.2 Case study Link http://www-03.ibm.com/software/businesscasestudies/us/en/gicss67orcl?synkey=L034205Z63108Y09 The Co-op is one of the world’s largest consumer co-operatives, with interests across food, funerals, insurance, electrical and legal services, and has a clear purpose of championing a better way of doing business for you and your communities. Owned by millions of UK consumers, The Co-op operates a total of 3,750 outlets, with more than 70,000 employees and an annual turnover of over £9 billion. Share this Link