3PM – 5 STAGE PROCESS 5 Basic Elements must be managed – whether you are a buyer or a seller Makes THE difference between success and failure Implications of failure are potentially expensive

3PM – 5 STAGE PROCESS Define Requirements Due Diligence & Pre-contract Process Define Requirements – Flexible Preliminary Requirements Definition Preliminary Business Case Materiality Assessment Due Diligence & Contract Drafting – Flexible Market Analysis Due Diligence Checks Commence Exit Planning Final Business Case Contract Sign-Off – Fixed Finalise Contract Documents Contract Sign-Off – Internal Approvals Sign (‘execute’) written contract Third Party Management - Flexible Complete Exit Plans Relationship Management Regular Management Information Maintain Risk Log Operational Due Diligence Ending the Contract – Fixed Contract Exit Sign-Off Invoke Exit Plans Define Requirements Due Diligence & Contract Drafting Contract Sign-off Contract Management Process Third Party Management Ending the contract

3PM – 5 STAGE PROCESS Define Requirements Due Diligence & Pre-contract Process Define Requirements Understanding the marketplace Assess “account attractiveness” Relationship type – close or arms length Evaluating key success factors Due Diligence & Contract Drafting – Flexible Proactive evaluation of market and assessment of risks Proactive liaison with key internal stakeholders Thorough & systematic evaluation of financials, commercial strategy, confront strategy, security, risks & exit strategy Contract Sign-Off – Fixed Contract in place prior to commencement of work All key stakeholders are involved in sign-off process Adequate audit trail Third Party Management – Flexible Tracking/Monitoring of commercial “benefits” Appropriate/regular/timely Management information Relationship Management Continuous improvement Operational due diligence Ending the Contract – Fixed Ensure liabilities on both sides are discharged Ensure financials /payments are complete Contract exit approvals – from key stakeholders Audit trail/records maintained Define Requirements Due Diligence & Contract Drafting Contract Sign-off Contract Management Process Third Party Management Ending the contract

3PM – 5 STAGE PROCESS 3PM “lifecycle” approach 3PM process documentation follows the lifecycle approach All third party relationships run through a lifecycle Let’s understand precisely where we are in any lifecycle Let’s adopt the best practice behaviours – let’s be professional