Keeping Bookmobiles and Mobile Services Relevant During Times of Change In 2014, the St. Louis County Library system began its capital improvement plan to renovate buildings and enhance services. During this time of change, Bookmobiles and Mobile Services staff seized the opportunity to evaluate services, procedures, and workflow. Crystal Harris, will discuss several topics related to her department's ongoing efforts to remain engaging and relevant to their community during times of change and after. Topics include revamping services, retraining staff, and updating procedures.

About SLCL Mission Statement The mission of the St. Louis County Library District is to provide the resources and services to enrich individual minds, enhance lives and expand perspectives.

Changing Times St. Louis County Library is in the midst of a multi-year capital improvement campaign called Your Library Renewed.

Seeing the Big Picture

Focus Strategies Learning Documenting Changing

Review and Cultivating Learning Review and Cultivating Your Department Other Departments In Branches

Documenting Evidence Forecasting Evaluating Create Google Sheets and Docs

Changing Adapting traditional services Expanding Supporting activities beyond outreach

Sweet Reads Service Modification

Community Unit Remodeled

Senior Service Expanded

Return Bins in Bookmobile Schools

Other Changes Senior Center Book Discussion Kits Schedules and Space All Staff Bookmobile Training Days Staff Reassignments Bookmobile Programming System Activities

Success? Do the services you provide align with your strategic plan, mission statement or overall company goals? Are your staff continually equipped with new resources and information? Are they using this information regularly?

Manager Takeaways Staff Patience Say Yes

Questions? Crystal Harris Manager, Bookmobiles and Mobile Services S St. Louis County Library 1640 S. Lindbergh Blvd. St. Louis, MO 63131 charris@slcl.org 314-994-3300 ext. 2330