Customers and Opportunities Best Practices & Benchmarking

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Presentation transcript:

Customers and Opportunities Best Practices & Benchmarking Lateral Leadership Customers and Opportunities Best Practices & Benchmarking Organizational Learning & Knowledge Management Values, Mission, Vision Decision-Making Effective Teams Analysis & Problem Solving Risk & Change Management Measurement Project Management 2

Lead Laterally: Choose to Help Practice the Art of the Question: Find Opportunities Learn from the Stars Keep Learning & Make It Stick! Step to Their Side Often: Help Mold & Promote the Team Keep Purpose in Mind First Ask How? Then Why? Then Decide Use Meaningful Measures of Merit Manage Risk and Change Just Enough Structure: Plan, Communicate, Follow-up 3