The Consumer Protection Act, 1986

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Presentation transcript:

The Consumer Protection Act, 1986 - World wide movement I. Consumerism [Capitalism, Socialism, Communism] - New Procedural Remdy - Good Act II. Complaint Unfair Trade Practice defects/deficiency in goods/ services Price - excess - Consumer - Goods - Not for commercial purpose (livelihood - self employment) III. Central Consumer Protection Council State -"- -"- -"-

IV. Forums - Consumer Disputes Redressal Forum District State National DJ+Woman+Business Appeal Appeal 20 Lakhs 20 Lakhs to 1 Crore Above 1 Crore O. P. resides/business even for execution or sent it to Powers of Court 2 years Imprisonment 1 month - 3 years S.C. from N.C.