We asked … North Coast residents responded 54.59% 23.59% 20% 66% 32% 2% female male other/prefer not to say 11.89% of people had positive experience of services 370 Respondents 19.46% of people had negative experience of services 54.59% of respondents said: ‘What matters is … services are available when people need them’ Partnership staff 23.59% of respondents said: ‘What matters is … services are accessible to everyone’ ‘What matters is … staff are well trained and good at their job 17.03% ‘What matters is … staff members exhibit compassion, care and are respectful and person-centred 10.81% W A I T 20% of respondents said: ‘What matters is … waiting lists for services are addressed’