+1 888-4-iCarol UK & Ireleand: +44 (0) 330 808 0090 Contact us: support@icarol.com +1 888-4-iCarol UK & Ireleand: +44 (0) 330 808 0090 Australia & NZ: +61 (02) 6140 3389 In this 40-minute fast-paced webinar, we’ll show you tools and features how iCarol can streamline your work of organizing, updating and sharing your resource information. Whether you are a resource editor, helpline manager or just interested to learn how this integrated resource solution can fit your agency– this webinar will give you good insights. Updated Nov. 2013

Text Managing, Organize and Update Resources: Managing resources at agency, programs and/or site level Customization options (ex. Custom data fields, categorization, advanced view & edit restrictions) Quality assurance tools Search, Retrieve, Share and Report Resources: Powerful search engine options (by keywords, geography, location, coverage area) Search results on Google Maps Email & SMS text options Printable, browseable, searcheable and indexed files ready for printing Statistics on resource information and usage