Role of a Manager Dr.M. Thenmozhi Professor Department of Management Studies Indian Institute of Technology Madras Chennai 600 036 E-mail: mtm@iitm.ac.in.

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Role of a Manager Dr.M. Thenmozhi Professor Department of Management Studies Indian Institute of Technology Madras Chennai 600 036 E-mail: mtm@iitm.ac.in

WHAT A MANAGER DOES? ROLES OF A MANAGER Achieve objectives through and with people Identify and utilise resources – Optimum Plan, Analyse, Interpret, colloborate educate, problem solver communicator, build team change agent, chief executive

Formal authority Decisional Information Interpersonal roles Roles Monitoring Disseminator Spokesman Decisional roles Entrepreneur Disturbance handler Resource allocator Negotiator Interpersonal roles Figurehead Leader Liason

Planning Organizing Controlling Leading Top Level Managers Middle First Level Supervisors TIME SPENT IN CARRYING OUT MANAGERIAL FUNCTIONS

Top Level Supervisory Level Conceptual and Design Skills Technical Human Skills Supervisory Level

Systems Approach to Management EXTERNAL ENVIRONMENT INPUTS Human,Capital,Managerial, Technological,Goals C O M U N I A T Planning External environment -opportunities -threat Organising Staffing Leading Controlling OUTPUTS Products, Services, Satisfaction, Goal integration, Profits, etc.