Chapter 2 Manager.

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Presentation transcript:

Chapter 2 Manager

Management Getting work done through others Doing what is needed to assist employees

Management Theories

Scientific Management Efficiency-focused Increasing productivity is the goal Workflow and time to complete tasks is measured and evaluated

Theory X Work is something to be avoided People want to do as little work as possible Use: Control Supervision Punishment

Theory Y The work itself can be rewarding People really want to do their job well Support using Guidance Development Reward

Servant Leadership People have value as people Commit to improving treatment at work Employee first

Qualities of an Effective Manager Leadership Clinical expertise Business sense

Management Decisional Interpersonal Informational

Interpersonal Management Networking Conflict negotiation and resolution Employee development Rewards and punishment

Decisional Management Employee evaluation Resource allocation Hiring and firing Planning Job analysis and redesign

Informational Management Spokesperson for staff and the organization Monitoring activities of the units and work groups Public relations

Conclusion Nursing management is a complex, responsible position Ineffective managers may harm Employees Clients Organizations

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