Microsoft Practice

Microsoft Practice Snapshot STRONG DELIVERY EXCELLENCE ON MICROSOFT Gold Certified Partner Azure Data & AI Offerings Enterprise Productivity Services DELIVERING INNOVATIVE SOLUTION USING BEST BREED TECHNOLOGY AND EMPLOYEE EXPERIENCES WITH QUALITY AND AGILITY 150+ customers 2500+ consultants Analytics Pathways Data for Digital Transformation Data Lake Services EDW Development & Sustenance Big Data on Azure Cognitive Services Platform Modernization Workforce Transformation Wisdom Modernization Innovative Learning & Training Multivariate Networking Collaboration Search Portals Application Modernization Application Offerings Analytics 550+ Microsoft Relationship DNA Pathways SAP on Azure Cloud Migration Framework Migration and Consolidation App Modernization Cloud Service Management Service Orchestration DevOps Architecture Modernization App Migration Architecture Consulting Mobile Apps using Xamarin APP center Integration with CAMP Gold Certified Partner TAP Partner for SQL Server MS Premium Support Dedicated PSA 50+ Joint Engagements / Wins Trainings and Partner Sessions App Modernization 400+ Enterprise Productivity 850+ Cloud Services 400+ Modern AD 200+

DNA’s Alignment to MS Vision Strategies for Seamless Integration with enterprise application continuum Azure App Modernization, Migration Factory Micro services & APIs Modern AD Techniques, Cloud First/ Serverless AD End to end DevOps & DevSecOps Effective Digital Strategy Azure Migration Factory Analytics as a first class citizen in applications Shift left & real-time analytics leveraging AI, ML, DL & Cognitive Computing, Azure Data Marketplace Data Marketplace to leverage Data Science DIY BI for actionable insights Start with data, get to the “problem” Distributed data management in Microservices architectures Manifestation of data as a feature in apps Data virtualization and visualization Persona driven Human Centered Development Experience & Engagement focused Business & IT Predictive Analytics Industry Domain Digital solutions Visualization Centric Digital & Analytics Reference Architectures Customer Experience Transformation Smart Workforce Platform Industry Digital Journeys (including Data & Analytics) Text & Linguistic Analysis – Value add to analysis on conversations Emotion – For Sentiment Analysis Content Moderation & Information Protection Efficiency Engineering Experience DNA Pathways – Advise through Execute Context & User Aware Data Aware & Driven Analytics Powered Apps Scale Digital Execution Modern Workplace & AI Data & AI App Modernization Business Apps

Key Solutions Solution Description Value Customers Predictive iTSM Emphasis on actionable intelligence using predictive and prescriptive analytics to proactively identify risks and mitigate the same without burdening the core ticketing engine instead of simple historical/post-facto or descriptive analysis Improved service desk performance Reduced time to resolution by routing tickets to a most suitable engineer Minimize total resolution time Minimize SLA breaches through preventive measures Volvo, UPM, StatOil, SasOL Prospects: Carlsberg, StatOil, Sasol, LinkedIn Service 360 Chain Analytics Integrated Analytics for better insights and early warning leveraging Structured and Unstructured information captured across Service Lifecycle Management, SLM process. Reduce Service Operations Cost Arrest Revenue Leakage from Parts and Service Improve Customer Satisfaction by reducing Unplanned Downtime OTIS, Cummins, Brightstar, Volvo IT Prospects: Volvo, CaterPillar, SKF, Intel EmpFinesse™ Azure-based Digital Employee Platform for the workforce of an Enterprise, enabling ecological transformation through smart delivery of Experience and operational Synergy Extraordinary Employee Experience Multi-Dimensional Synergy Increase in Ambient Knowledge Productivity improvement P&G, Merck, Sydney Trains, CBA Prospects: Carlsberg, Jetstar, CBA, Conduent eUnomia Offers strategic guidance to an enterprise by offering a bundle of strategic frameworks and governance tools around areas like collaboration, wisdom management, workforce experience transformation etc. Employee Alignment to Business Goals Support with proven Framework/ Tools Assess Enterprise soft areas quantitatively Assured Certainty through best practices World Bank, Merck, Lego, DPSG Prospects: Cummins, Volvo, WBG, Merck ATMA Enables modernization of legacy applications to modern technologies through automated code conversion Up to 60% reduction in modernization efforts and cost Faster time to market Low risk CBA, Boeing, Meritor, Just Retirement Prospects: Wolters Kluwer No idea for prospects on #1, #2 and #5

Solutions - WIP Solution Description Value Prospects A4 DSO-MS (Advanced Application Architecture on Azure) A solution that addresses the Azure cloud migration and transformation needs of the enterprise by providing analysis, approach and solution mapping insight to port legacy / bespoke .NET applications to Azure PaaS Architectural approach for Azure enablement Solution mapping and fitment for traditional components to Azure PaaS services Estimation and Planning guidance and POV Azure transformation and cloud-first roadmap Prospects: Deutsche Bank, Kantar DSO-MS (DevSecOps for Microsoft) Enabling security design and checks early - DevSecOps - as part of the Microsoft landscape encompassing Azure and the related development and operational tools and processes Increased preventive and detective security Better collaboration across development teams leading to quicker releases and ensures leveraging the complete power of Azure cloud services Prospects: WBG and Wolters Kluwer No idea on prospects for DevSecOps

Microsoft Relationship $1.5 Bn ECOSYSTEM 30+ YEARS 360o PARTNERSHIP GTM PARTNERSHIP Workplace of the Future , NGDC, - End to End Services includes implementations, Rollouts, upgrades, and migrations covering Win 8/Office 2013, Share Point, Dynamics CRM & AX, Azure, Office 365, Advanced Analytics, Azure, etc. Vertical solutions. PREFERRED STATUS Amongst the select Global alliances managed by global teams. Global System Integrators for MS Dynamics Part of SharePoint Partner Advisory council OEM PARTNERSHIP HCL Group is one of the largest OEM Partner of Microsoft PREFERRED STACK HCL is a key EA customer of Microsoft HCL Internal Productivity Platform, Workplace Collaboration / Communication and Wiki Portal run on Microsoft technology IT/ENGINEERING R&D Partnership across products in the MS Stack Services to MSIT across Infrastructure, CRM and other key applications IPS/FRAMEWORKS Customer Experience Management Solutions. NGDC leveraging MS stack Workplace of the Future Predictive iTSM, Service 360 Chain Analytics on Azure Data & AI Azure based solutions – SAP on Azure, Azure IaaS, Azure PaaS (Socialytics and Risk operational Analytics). GOLD CERTIFIED PARTNER

Online Services Division Office Microsoft Business Division Microsoft as a Client Core Product & Platform User/Partner Experience Ecosystem Services Core Product to End User Experience Web Development Application / Device Testing Data Analytics Operation Support Application Development Program Management Data Management Infrastructure Services 12+ years of engineering partnership with all Microsoft product groups 1800+ HCL engineers working in Microsoft account 3 vendor onsite-offshore facilities for Microsoft Manage ‘Microsoft’ for ‘Microsoft’ - Internal IT 5 "Global Service Centers” in Microsoft Online Division MOBILITY BPOS Office Digital Efficiency Program MS IT Online Services Division Mobile Global Service Center Partner Testing IEB & Mobile Server and Tools Office Microsoft Business Division SMSG Overview Functional Areas Services and Tools

Key Customers & Areas of Work Data & AI Apps & Infra Modern Workplace Customer Names should be masked before sharing this deck with anyone outside HCL.

Our Key Success Stories Agile BI & Architecture Governance Problem Statement Lack of Agile BI No BI Governance Fragile and Non-Scalable BI Infrastructure 50% of Ad-hoc Global BI spend Business Benefits Clear BI Architecture & governance (App Modernization) Agile BI delivery process Enhanced Self-service BI capabilities Real-time Performance Management Huge cost, quality and performance benefits realized. Award winning Largest SSAS Cube Implementation Problem Statement Meet Regulatory compliance. Process more than100 million trade data on daily basis. Find the missing market data. What are the risk factor associated for a particular trade, if trade is high or low volume. Business Benefits Data & AI solution with better Decision Making Faster Time to Market Lower Cost Improved Efficiency Rich visualization of the data insight to users using Power BI Reduced Dependency on IT Office 365 Migration Problem Statement Tight deadlines owing to the datacentre closure Users affinity towards certain tools and friction for change adoption High ticket volume during the migration phase Limited documentation of the existing SharePoint farm, topology, customizations etc. Business Benefits Enabled a Digital Employee Platform for P&G aligned to a Modern Workplace Improved experience, reduced complexity and cloud enablement Workflow based Process & Approvals Automation Problem Statement Long cycle time between loan request initiation and disbursement due to multiple systems & approvals Lack of a Collaborative Workspace offering unified views across systems Need for improved Client/Partner relationship Business Benefits Enabled App Modernization: Improved co-ordination with customers and partners Increased efficiency from greater process automation Streamlined search & reporting Customer Names should be masked before sharing this deck with anyone outside HCL.

Our Key Success Stories Azure Cloud Migration Problem Statement Heterogeneous technology landscape Internal IT not able to meet the business needs On demand DR and Business Continuity Services Business Benefits App Modernization: Migrated over 60 % of workloads to the Azure Cloud Single Orchestration tool for the Hybrid model Achieved over 97% virtualization levels Built standard catalogue for operation easiness and reduced time to market Azure Cloud Services Integration Problem Statement Lack of Weather Info and forecast based on location, details of dam levels No spraying recommendations to help to control pests and diseases Commodity/Market Prices and charts Absence of Document Library Business Benefits Data & AI solution offering consolidated dashboard guides Farmers to take on-farm decisions Dashboard includes Weather, Spray Forecast, Water Levels, Market Prices etc. Application Modernization Problem Statement Current applications running on Oracle Forms impose challenges & constraints for functional enhancements, skillsets, license costs, business agility, enterprise integration Business Benefits App Modernization using ATMA accelerator, 69% reduction in cost of modernization compared to re-engineering Workforce Experience Problem Statement Disconnected Help Desks/ backend systems unable to service employee requests leading to confusion and frustration for end-users and low adoption. Business Benefits Using EmpFinesseTM platform, provided a true Modern Workplace with AI capabilities to the Workforce addressing 1000+ use cases across HR, IT and other self-service areas for a 2000+ user base, increasing satisfaction levels and efficiency of end users Customer Names should be masked before sharing this deck with anyone outside HCL.

Advanced Application Architecture on Azure - Success Stories Wolters Kluwer CBA Volvo Our Solution and Roadmap The Solutions: Streamlined VS Solution structure Define deployment architecture Roadmap: Development and release of future Apps using new architecture is in their 3-year roadmap, going forward. Convert the Web Apps to Dot Net 4.6.2 Containerize it and deploy to Azure Service fabric. CBA has a roadmap for migrating legacy Apps & APIs in next 2 years. Dot Net Core Web App Development Adoption of DevOps Tools and Best Practices Development and release till Mid, 2019 Key Challenges Lack of Architecture Governance Low architecture scalability High TCO Web Apps are using SOAP extensively -not supported in .NET Core Deployment and Rollout Transparency Traditional 2/3-tier architecture Tied to traditional back-end systems Slow GTM velocity Project Objective To define and publish architecture of Web APIs on the cloud. It includes defining of VS solution structure, defining deployment architecture Migration of MS-based web application to a Microservices/API Gateway/Container-based target landscape for easier maintenance, availability and scalability Overhaul the Traditional Application landscape and develop fresh web Apps using Dot Net core, deploy and implement DevOps. Customer Names should be masked before sharing this deck with anyone outside HCL.