Note1 Click on the Need Help link on the right side of the page to begin the Add Alternate Name process.
Note1 Next, click on the link titled “A group of my older pay statements is missing”
Note1 Next, click on the Continue button
Note1 Next, click on the “Yes” button if any of the bulleted statements apply
Note1 Next, click on the “Continue” button
Note1 Enter the name as it appears on the statements that are not visible
Note1 If the system recognizes the alternate name, they will see the following message Note1 Note: The employee may need to logout and then log back in to the web site in order for the changes to go into effect.