Luxembourg business portal www.entreprises.lu WG eGovernment May 12, 2005

many different contact points in different administrations Inventory of fixtures many different contact points in different administrations administrative procedures perceived as complex, sometimes redundant insufficient information, contact persons unknown www.entreprises.public.lu

Request from business community unique, central, on-line, up-to-date, easy to find access point for information The Luxembourg business portal www.entreprises.public.lu

Challenge achieving an effective collaboration between ministries, administrations, public enterprises and professional organisations gathering of all the relevant information to be structured in a comprehensive way www.entreprises.public.lu

Professional associations Sectorial organizations Partners administrations ministries other Professional associations Sectorial organizations Luxembourg business portal

SMEs, small and medium sized enterprises Focus SMEs, small and medium sized enterprises enterprises operating on a national or an international level CEOs, managing directors, heads of departments (human resources, financial…) entrepreneurs (start-up, new ventures ) administrations consultants www.entreprises.public.lu

to stimulate entrepreneurship Objectives to stimulate entrepreneurship to save time with procedures (authorizations,. . . ) and costs to help civil servants concentrating on other tasks than providing basic information www.entreprises.public.lu

Life cycles of an enterprise Structure Life cycles of an enterprise Content Functions Branches Themes www.entreprises.public.lu

general information (economy, social and fiscal environment…) Content general information (economy, social and fiscal environment…) procedures and legislation public support files and forms links search engine events agenda newsletter www.entreprises.public.lu

The next steps Phase 1 : Information Phase 2 : Interaction Phase 3 : Transaction 2005 - 2008 www.entreprises.public.lu

Usage summary for www.entreprises.public.lu Les chiffres représentent la période de fin novembre 2004 à avril 2005 inclus selon Webalizer (programme permettant d’analyser la fréquence du site): ·         Nombre total de visiteurs pendant cette période : 45.349, ·         Nombre total de pages consultées : 14.203, www.entreprises.public.lu

Usage by country www.entreprises.public.lu