Developing a Change Package Taken from Brandon Bennetts 20,000 Days presentation Karen O’Keeffe

Driver Diagram Review A driver diagram is an approach to describing our theories of improvement: Used to help organise our theories and ideas in an improvement effort The initial driver diagram can lay out the key areas or levers in the system that can be tested The initial driver diagram should be up dated throughout the improvement journey – used to track progress – and build knowledge about the system and effects of change concepts

Break Out Update your Driver Diagram How has your theory changed What change concepts have proved useful / effective? What change concepts need more testing? What change concepts or the theory not proved useful or correct in your system?

What is a Change Package A change package is simply a collection of change ideas that are know to produce an effect (improvement) to the system or process The What and How you went about changing the process to get the result you were after.