One City, One Voice, a Few Pumps and Lots of Fire Stations Pinky de la Cruz, P.Eng, MBA, CFM (Calgary Fire) Chris Graham, P.Eng. (Water Services) Kendal Martens, P.Eng. (Water Services) One City, One Voice, a Few Pumps and Lots of Fire Stations

Prioritized Lifecycle Planning Framework ENABLERS Management Buy-in and Involvement Standardized Risk Assessment Methodology Communication & Collaboration Information Systems / Reliable data Policies and Procedures Staff Training

Calgary Fire: Overview CALGARY FIRE DEPARTMENT: No. of employees: 1,500 Facilities: Replacement Value: $420 Million 46 (39 Fire Stations and 7 others) 12 LEED buildings +750,000 sq ft (floor area) > 5,000 components

Calgary Fire: Facilities Age

Calgary Fire: Asset Level of Service Problem / Opportunity : What is the asset level of service of our facilities? Better definition of Fire Station requirements using inputs from various stakeholders Improve alignment of planning, acquisition, design, maintenance and operations of facilities Overview of City-wide Fire Station status Best use of available funds for Fire Stations

STAR Quality Rating Methodology: Overview 1-5 Star Rating Defines asset attributes requirement - physical, functional and demand perspectives Provides a comparable way to assess all facilities versus a benchmark Provides an asset level of service view

Facility Attributes & Weighting

Facility Attribute Scoring Matrix – Example

Star Quality Ratings : Summary Benchmark

How did we use SQR information? Input to Calgary Fire Department’s 30 year Infrastructure Master Plan Basis for a facilities risk register Better allocation of capital and operating dollars Improved understanding of staff requirements; improved communication

One City, One Voice

Risk Based Maintenance “Prioritizes maintenance resources toward assets that carry the most risk if they were to fail.”

Uses Ensure “High Risk” assets receive highest priority Focus resources on high value activities Identify reliability improvements to existing facilities Guide design of future facilities

Reservoir

Reservoir Risk Prioritization City of Calgary Reservoir Risk Index

Reservoir Condition Assessment Program 3.0 Roll Out 2.0 Pilot 1.0 Plan

Reservoir Condition Assessment

Reservoir Condition Assessment

Change Management Demonstrates Evidence Job Satisfy Mentor Coach Develop Motivate Connect Influence Trust Partner Inspire Asset Lifecycle Plans at Calgary’s Water Treatment Plants

Questions? Contact Me: Pinky.delacruz@calgary.ca kendal.martens@calgary.ca chris.graham@calgary.ca