CASE MANAGEMENT INSPECTIONS

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Presentation transcript:

CASE MANAGEMENT INSPECTIONS Dana Lindsey Phoenix Police Department

Case Management Inspections Unit Developed 2 1/2 years ago New concept Constantly evolving What do we do: CALEA audits & regular audits Vehicle Auctions Telecom Expenses Non audit reports Special Request Cost Reduction Inspections Furthers Turndowns with Property Exceptionally Cleared Cases Assist PSB Investigations with research and analysis Tip Sheets and Website

Why is Case Management Important? It effects: Officers Detectives Undercover officers Management Lab Property Management Uniform Crime Reporting (UCR) Public Perception and safety

Biggest Problems Training Poor time management Lack of resources Inconsistent practices and procedures Minimal supervisory oversight

How Do You Identify Problems? Media (Problems ID’d at other agencies by the media) External request (Problem brought to our attention) Regular computer queries Internal request (Problems brought to us by the Chiefs, Commanders, Lieutenants, etc.) Risk Assessment

What Do You Do? Identify (Action Plan) Research Report Recommend Revisit Inspect

Exceptionally Cleared Cases (Media) Broward County and MCSO What is the criteria for an exceptionally cleared case? As an agency, what are we doing? How are we fixing this? Inspections

Furthers (External Requests) What impact is this having on others? What are we doing? What can we do to fix this? Inspections

Unassigned Cases (Regular Queries) Run regular queries What can you find? What are we doing? Inspections, inspections, inspections

Someone realizes they have a problem. What do you do? Homicide Clearance Rates/ NIBIN Report/ Mail In Supplements (Internal Request) Someone realizes they have a problem. What do you do? Action Plan Research Recommend Follow-up reporting

Questions???