Required queries FdSc inICT Module 107.

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Presentation transcript:

Required queries FdSc inICT Module 107

Assignment task Use PhpMyadmin to: Run the SQL queries Create the database Create the tables Populate the tables with test data Run the SQL queries Record the SQL queries and the returned data Give a 15 minute demonstration of the operational database to the course tutor. Use PhpMyadmin to ensure you demonstrate Inserting data Retrieving data From multiple tables Using specific criteria Using JOINS Using DATE functions

Suggested queries Tickets over so many days old Open tickets by technician allocated Open tickets by customer with status, history, allocated technician, days since last activity Resolved tickets by specified customer All high priority tickets with allocated technician and history