My Other Lawyer Is a Robot Noory Bechor CEO, LawGeex DOZEN DARWIN TALKS: FUTURE OF LEGAL January 30 2017

Learning From The Travel Industry Traditional Players New World Traditional Travel AUTOMATION Automate Existing Services Create Alternative Services Learning from Disruption in Other Industries Let’s take travel as a prominent example Three phases (just show pie charts) Old World (before the 2000s) - Travel Agents Changing World (2000-2010) - Going Digital New World Order (2010 onward) Bigger slice of the pie Automate Existing Service Create Alternative Services

Where is legal now? Lawyers + Legal Tech

This is legal in 10 years You Are Here

How legal is changing We're beginning to see this in the legal world as well. It's been happening much slower, but companies like Google are currently leading the way.

Similar trend is emerging in Legal: Contract Drafting Automation – LZ/ RL Alternative Services – LPOs (growing 30% annual vs 0% annual) Their success demonstrated that law firms are not the sole- or most efficient or cost effective- providers of legal services. Automated Legal Departments – Google Mary O’Carroll, Head of Legal Operations at Google is on a mission to automate everything their department does. Her team uses contract analytics and machine learning tools to pull out metadata and clauses from contracts that would otherwise take humans tens of hours. They've built self-service tools based on pre-defined decision trees that are used to answer any internal legal requests, and only escalate these questions to their lawyers when they absolutely have to.

Companies like Deloitte are actively looking for ways to automate their auditing process, using natural language processing, text analytics and machine learning tools to remove human error from the auditing process wherever possible, resulting in faster and more accurate audits of legal documents.

Is this the end of legal?

In the 30s and 40s, pilots were worried about the rise of autopilot technology, and that it would take away their jobs. However, the successful pilots were those that realise this technology could tackle the mundane tasks, and ultimately gave them more tools and better data. This empowered them to focus on more important, more strategic decisions, now made with more accurate information. The pilots that embraced this new technology paved the way in their profession, resulting in better working conditions, safer travel, and a boom to the airline industry that has changed the world today as we know it.

What you can do? Gear Up - Invest in Legal Operations Find and hire operations, information and technology experts Give them a seat at the table Standardize - everything Legal playbooks, decision making processes, even customer interactions, should all be standardized Less decisions should require human interaction or expertise This brings me to my last point, practical steps that we as an industry and you as professionals can take today, to ensure you are the ones that embrace this technology, and not those that fall by the wayside. Number one, scaling up requires an operations team. We saw in the insurance industry that the winners hired less agents, and more engineers. We believe the same is true in the legal world. More and more companies are embracing legal operations teams, legal information and technology specialists, even legal automation experts, to help bring their firms/departments into the 21st-century. The second thing we believe is that to set yourself out as a leader, standardisation is absolutely critical. This means having pre-defined rules and decisions set out for what to do in each case, and for each client. Standardised playbooks for contract review, clearly defining acceptable levels of risk, and outlining decision-making processes that can be carried out instantly, without any human input, are the basic building blocks that you will be using over the next 5 to 10 years to ensure your firm/department is still relevant, efficient and successful.