Crafting 360o immersive video cases for teaching and assessment Link to 9 minute video: https://www.youtube.com/watch?v=7_qze27GKRc Examples from teaching business and negotiation Andrew Patterson - The University of Auckland Business School LinkedIn: Andrew Patterson - andrew.patterson@auckland.ac.nz

Agenda What I’m doing & why: An example from teaching negotiation 360 (immersive & non-immersive) video case An assessment task Response from students What others @ UABS are doing: Property ISOM First year core business papers Why use VR to teach negotiation? Development principles Filming and post-production of 360o videos for educational purposes Things to be aware of & pitfalls to avoid Developing a student assessment task based on the VR case video The response from students Your turn to have a go: please download YouTube mobile phone app. Where to next?

Landlord What they both want Tenant Landlord owns a building. Wants to lease office space. Wants SHORT lease length. Wants LARGE security deposit Tenant runs a business, wants to lease an office space. Wants LONG lease length (high-ball offer 5 years). Wants SMALL security deposit Compromise on middle point for lease length. But only a tentative agreement on that Five issues to negotiate. One of them they both needed the same thing. However, the process they followed meant that they didn’t discover this ‘mutual interest’. Landlord What they both want Tenant

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VR negotiation Video - YouTube Public only for today – permission from participants OR… 1) Open phone camera and scan QR code 2) Open YouTube app & search for APVR 2019 – Office Rental Negotiation https://www.youtube.com/watch?v=7_qze27GKRc

Headsets SPONSORSHIP?!

Two iterations Class session + assessment (212 students) - 2018 Lecture Immersive video 17 minutes) Interviews Negotiation Reflections Assessment task Why no deal? Do what differently? Team video presentation Class session (40 students) - 2019: Lecture Immersive video (9 minute) Negotiation only Negotiation simulation Debrief & conclude

Notable data “I felt as if I was in the room with the negotiators”: 80% “I understood the emotions of the negotiators:” 90% Self-efficacy: Pre-class: 54% Post-class: 90% More prepared for what to expect in real- life: 87% Enjoyed negotiation video: 84% Enjoyed class: 97% Enjoyed assessment task: 85%

What others @ UABS are doing

Where to next Add interactive components to video case Multi-choice questions throughout to test understanding Continue developing VR case materials Acted role play with choices (first person perspective) 360o video lecture series 360o recordings as a reflective and coaching tool Test pedagogical utility of VR case video as negotiation training tool Self-efficacy Learning transfer o

Andrew Patterson andrew.patterson@auckland.ac.nz Thanks Andrew Patterson andrew.patterson@auckland.ac.nz

Additional slides

Why use VR to teach negotiation? Observing negotiations are helpful to learners ‘see before do’ Access to actual negotiations is next to impossible Enabling students to have an experience ‘one step removed’ from reality Safe learning environment VR as a supplementary tool Better than traditional video Immersive &/or non-immersive Better captures nonverbal nuances Overlays don’t disrupt field of vision Create the illusion of reality Research on experiential and observational learning has shown that excellent way to teach negotiation. I want It all started with a little conversation with Gerry, our Business School IT manager – mentioned we’re getting some VR equipment in the School. That was way back in 2016. Thought ‘how the hell can I use VR to teach organisational behaviour and negotiation?’. Nothing came to mind, until Negotiation is an interpersonal process Enabling students to have an experience ‘one step removed’ from reality Access to actual negotiations is next to impossible Scalable: Safe learning environment Observing negotiations are helpful to learners VR as a supplementary tool to assist learning Other methods in Why better than just a normal video? Immersive Control of viewing ‘feels like you’re in the room with the negotiators’ Can capture the interpersonal/emotional components of the negotiation better’ Points schedule overlay image does not interfere with observing negotiation

Development principles Feel as real as possible Capture a deeper sense of the verbal and nonverbal communication One step removed from actual reality Scalable Accessible i.e., easy to use Cheap $$ Real educational utility i.e., not gimmicky/using tech for the sake of it

VR negotiation Video - YouTube OR… 1) Open phone camera and scan QR code 2) Open YouTube app & search for APVR 2019 – Office Rental Negotiation

VR Negotiation video - youtube 3) Tap here 4) Set quality to 2160s 4K

VR Negotiation video – Without headset Tap (or click) and drag to explore the room

VR Negotiation video – with headset Click this icon to view in VR headset