One Hour, One Value, One Change

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One Hour, One Value, One Change You can insert your group’s logo here VALUES CHALLENGE For Community Groups One Hour, One Value, One Change Trust Appreciation Please insert your group’s logo on the first and last slides of the workshop slides before the session.

Why Are We Here? Go to https://www.worldvaluesday.com/values-challenge-video/ to watch the RSA video Time for this slide: 5 minutes Go to https://www.worldvaluesday.com/values-challenge-video/ Hover the cursor over the image and you will see the video controls. Show this RSA animated video and ask the question: : ”How are we living our values – where are we on the Consistency v Intensity scale?” to open the conversation.

Why Are We Here? Groups and organisations that have strong values embedded in their culture perform better and have higher levels of employee engagement and customer satisfaction.  Groups may have a clear statement of values. But a gap can exist between how we could live those values and what we actually do.  We need to acknowledge there is a gap. We can all make a difference and start to close the gap by really living those values consistently every day, everywhere. Time for this slide: 2 minutes Run briefly through this slide to remind everyone that for every kind of group or organisation it is vital to be aware of what its values are and to consistently put them into practice. However in the pressure of everyday life we often forget about them, and disillusionment and cynicism can creep in. There is always room for improvement – but it is no good just leaving it to others, it has to start with each one of us.  If appropriate, or if someone asks, you can refer to some of the evidence showing that when groups or organisations have strong values embedded in their culture they perform better and have higher levels of employee engagement and customer satisfaction. There are many studies and reports that support this statement. For instance:   “A strong values-driven culture is critical to the success of high performance organisations. Organisations with a culture of strong values are more likely to have better financial results than their peers.” “There is a relationship between a culture of strong values…as perceived by employees and organisational performance. That is to say, the values need to be ‘lived’ throughout the organisation.“ – both quotes are from Organisation Values, Are They Worth the Bother? a report by Great Place To Work November 2014

Why Are We Here? The call today is: One Hour, One Value, One Change Outcomes The theme of World Values Day 2018 is “values in the community” so we will identify one action that will bring our chosen value to life in the community and help close the gap. Capture other ideas that we might also choose to put into action to really live this value. Agree how we follow up. Time for this slide: 1 minute Today we will spend one hour to make one of our group’s values more concrete by defining one personal action to make a change. Cover the outcomes for the session. Point out that values need to be put into practice not just within the organisation but in all outside dealings too – with all stakeholders including the local community and other groups or communities with which the organisation interacts (such as faith, gender or common interest based groups or communities). Your organisation can lead by example and be a beacon of values practice.

How is it going to work? Be personal. Say “I” or “We” - not “They”. Be specific. Small changes, not big words, make the difference. Be committed. Say what you will do, and when. Commit for yourself, not for others. Keep focussed and concise – there will be time pressure so we can finish in one hour. Step by step process. Please go with it. Key outcome is (at least) one action we can all sign up to and make happen. Time for this slide: 2 minutes Gain the group’s commitment and set some rules for the workshop by highlighting the following points: Be personal. Say “I” or “We” - not “They”. Be specific. Small changes, not big words, make the difference. Be committed. Say what you will do, and when. Commit for yourself, not for others. Mention that there is only one hour so it is important to be focused and to follow the step-by-step approach

Where’s the gap? Our value we are working with today is: INSERT VALUE What would this group look like if we really practised this value every day? 4 mins What difference would it make to our local community if this value were practised by the whole community every day? 4 mins Split up into pairs or threes and discuss these questions Time for this slide: 8 minutes Insert the value that has been chosen for today’s discussion in the first line of this slide. Explore the value with the biggest gap Show the value that was selected for the workshop and that you will dive into this value today. Preferably this is the value which has the largest gap between how the value could be lived and how it is lived currently. Mention the two questions that you would like to discuss and ask everyone to split up into teams of pairs or threes and discuss the two questions Question 1a: What would this group look like if we really practised this value every day? Question 1b: What difference would it make to our local community if this value were practised by the whole community every day? Please keep to the timing. The questions are essentially a warm-up for the next slide.

What can we do? What can we all do to put that value fully into action in the community? Stay in the same small teams of pairs or threes Silent reflection and post it notes 2 min Discussion (still in your teams of pairs or threes) 10 mins   Time for this slide: 12 minutes Brainstorm actions First ask everyone to think about his/her ideas….in silence for just 2 minutes. Each participant can note down several specific actions on a post-it note and put it into the centre of the team – the ideas could be to do with stopping something, starting something, or doing something differently. Think “going the extra mile”. Next ask each team to discuss all the ideas put forward together for maximum time of 10 minutes. After 5 or 6 minutes, you can suggest they start trying to narrow down the ideas. The rules To have a constructive meeting, everyone needs to remember three simple rules: Be personal. Say “I”, not “they”. Commit for yourself, not for others. Be specific. Small changes, not big words, make the difference. Be committed. Say what you will do, and when.

What can we do? Assess the impact of each action and select the top one Suggestion to use the “Value Star” In assessing an action ask questions like: - how easy is it to implement? - will it involve investment/expense? - will it need high level approval? Stay in the same small teams of pairs or threes 3 minutes   Time for this slide (including the next slide): 3 minutes The next step is for each team to assess the ideas put forward. They can use the Values Star sheets to do this if you wish to suggest it, or you can just mention the criteria used in the Values Star to help the assessment (how easy is it to do? how motivated are you to do it? does it need time/money/internal approvals?). If you want to use the Values Star – then as you hand it out to the groups, explain briefly that the Star can be used to rank their best ideas and compare them. You may want to show the nest slide (Slide 9) on the screen as you explain. Explanation of Values Star: If you have lots of ideas for changes you could make use of the Values Star to help rank them. Give them a rough mark out of 10 (this isn’t a science) where 0 is the centre of the star and 10 is the outside and mark up on the star – one per idea. Join up the marks and see which are the strongest ideas. If any of the ideas for changes score some high numbers and some low, see if you can find ways of getting round the lower score. Can it be done cheaper? Is there a way of making the change more impactful? Each group should end up with a top idea which they will recommend in the general discussion which will follow when you go to Slide 10. The rules To have a constructive meeting, everyone needs to remember three simple rules: Be personal. Say “I”, not “they”. Commit for yourself, not for others. Be specific. Small changes, not big words, make the difference. Be committed. Say what you will do, and when.

Values Star - a ranking tool Ask ‘How can we improve this?’ If you have lots of ideas for changes you could make use of the Values Star to help rank them. Give them a rough mark out of 10 (this isn’t a science) where 0 is the centre of the star and 10 is the outside and mark up on the star – one per idea. Join up the marks and see which are the strongest ideas. If any of the ideas for changes score some high numbers and some low, see if you can find ways of getting round the lower score. Can it be done cheaper? Is there a way of making the change more impactful? How easy is the change to make? 10 = SUPER easy. Does the change need time investment? 10 = NO cost. Does anyone need to approve the change? 10 = NO ONE. If you have lots of ideas for changes participants can make use the Values Star to help rank them. Handout a blank version of the values star to participants Does the change need financial investment? 10 = NO cost. How motivated are you to make this change? 10 = CAN’T WAIT Ask ‘How can we improve this?’ Maybe don’t bother... Just do it!

What will we do? NOW EVERYONE COMES TOGETHER IN ONE BIG GROUP Each small team to share their best idea – keep it brief General discussion of ideas and their potential impact on the group and on the community Agree the action/s we will take to close the values gap Everybody commits to put the chosen action(s) into practice by signing the WE VALUE template 15 minutes   Time for this slide: 15 minutes Team ideas now to be shared in plenary in order to gain commitment to “one value, one change” Encourage people to understand that practising the values of the group in the community benefits not just the community but the group too - by strengthening relationships, by enhancing the group’s profile, and by fostering positive attitudes in the group. Explain that the aim of the Values Challenge workshop is for the group to come up with one action to make one change. This action is meant to close the gap between how the value is currently put into practice and what the value looks like ideally. Ask all the small teams to briefly share their idea with everyone (e.g. 30 seconds per team - exact time allowed will depend on number of teams. Whatever time allowance you give, make the time allowance clear and make sure the teams stick to it to avoid overrunning.) Now prompt a general discussion and try to get general agreement on which idea would work best. Where there is common ground between teams, seek to combine them into a single idea. Biggest is not always best! Sometimes small local changes that are easy to execute and easily copied by others can have a more immediate and significant impact than an ambitious plan which never really gets off the ground. Decide which action would have the most impact on the community and on the group itself. If there needs to be a vote in order to agree on the best action, decide on a voting system that will work best for you (eg people move physically to the idea which attracts them most, or use sticky voting dots) to identify the idea to be adopted by the whole group. Also, capture the other suggested actions for future reference.. Everybody commits to put the chosen action(s) into practice by signing the We Value template Why not then take a group photo of everyone with the WE VALUE page?

WE… VALUE… SO WE… #WorldValuesDay enter organisation, school, group or community VALUE… enter value SO WE… enter activity planned or taken to put the value into action in our community The template should have been printed out beforehand and your logo (if you have one) added. Please write the name of your group and chosen value in the relevant spaces on the We Value template Then please write the chosen action that everyone will take to put that value into practice. If there is time, space and appetite, you can take a photo of the completed/signed We Value template, either on its own or with the group. add your logo here #WorldValuesDay www.worldvaluesday.com

How will we follow up? Next steps - how will we do this consistently? Responsibilities for moving the plan forward How will we know we’ve been successful? 5 minutes   Time for this slide: 5 minutes Refresh and re-energise the practice of values and agree how to share out responsibility for moving the plan forward This section is intended to prompt the participants and the group to follow up the session in various ways, and so help to refresh and re-energise the practice of values generally throughout group. Ask the group for suggested next steps ensure the agreed action is taken consistently Ensure you have clear responsibility/ies for moving your chosen action forward Note ideas from the group on how you’ll know you’ve been successful – what will be the impact of your chosen action if done consistently? If time allows and where relevant you might also think about: How to communicate the plan across the whole group (if there are others in the group who are not present). How the action/s become embedded in the life of the group How we can show appreciation when the actions are being done well

THANK YOU …and keep on practising You can insert your group’s logo here THANK YOU …and keep on practising For further information about World Values Day 2018 please see www.worldvaluesday.com Time for this slide 5 mins Ask participants to share their experience of the Values Challenge with the world – the value you chose, and what action you all decided to take. Consider taking a photo of the WE VALUE template and posting on Facebook, Twitter, Linkedin or Instagram, using #WorldValuesDay. Thank the participants and encourage them to really close the gap by putting the action into practice. It is all about practising consistency in living the values If you think you may like outside help to establish/deepen your values programme, please email info@worldvaluesday.com or see www.worldvaluesday.com for suggestions, further resources and a list of practitioners