NQIP – NELFT Quality Improvement Programme Our vision: -For improvement to be an integral part of everyone’s role ‘from board to ward’ -For improvement to be led from all levels of the organisation, addressing organisational priorities -To create a workforce of autonomous improvers Our approach: -Using a consistent model: IHI Model for Improvement. -Developing a skilled workforce -Addressing organisational priorities by empowering staff  -Ensuring patient focus -Working with and learning from others Our training programme: -4 levels of training (Foundation, Facilitator, Mentor, Leader) -QI Collaboratives -Masterclasses & Bite Size sessions Our support offer: -QI clinics -LIFE Platform -Innovation cave -Learning Zone on intranet -BMJ Quality Our contact details: QI@nelft.nhs.uk

Our progress: December 2018 Building capacity QI awareness 77 sessions 3579 staff Foundation training 160 staff Facilitator (inc QIAC) 179 graduated [49 in training] Mentor training 12 graduated [11 in training] Engagement 283 projects on LIFE [24 in the last month] 462 users on LIFE [19 in the last month] 206 people attending QI clinic [Average 5 per clinic] Number of making a difference awards 6 Quality of training – Facilitators course Cohort 7 – Post measures 43% have lots of knowledge & experience in QI 77% feel positive about working at NELFT 82% feel able to influence change at work 82% say their team works well together. Updated for Nov QI awareness – Ind (100); & 2 clinics Found 144 plus 16 Facilitators – +1 from QIAC graduate Quality of training –Facilitators C7 – note that these are different measures Publications – Peter Carter & QIAC mentioned NHSImprovement document ‘Valued Care in Mental Health: Improving for Excellence’   Conference Poster – Including Patrick & Sujaa/Charis QI Awareness sessions – this includes the number of sessions delivered and the total number of attendees Foundation – Total # of attendees Facilitator (inc QIAC) – Total # of staff who have graduated [and those yet to graduate or still on cohort] Mentor training – as above Projects on Life – to inc total # and those registered within the last month Users on Life – to inc total # and those registered within the last month QI clinic – ongoing rolling total and overall average MADA – to get regular data from Comms Quality of training – to reflect the most recent facilitators cohort in this section Sharing learning - **need a definition of this pls** Sharing learning Number of publications = 2 Number of conference posters=25 Twitter followers = 658 Twitter impressions = 6,653K Number of awards = 0

Evidence of improvement Project progress scores (3 = modest improvement, 4= significant improvement, 5= outstanding sustainable results) NQIP Cohort 3 & 4 - 64% of QI projects identified patients as stakeholder with 35% actively engaging patients NQIP Cohort 5 - 50% of QI projects identified patients as stakeholders with 25% actively engaging patients NQIP Cohort 6 – 63% of QI projects identified patients as stakeholders with 80% actively engaging patients NQIP Cohort 7- 100% of QI projects identified patients as stakeholders with 85% actively engaging patients Patient Participation in QI projects