Employee Engagement Through Your Intranet Presented by: Jason Oshita; Manager of Client Services

About HospitalPortal.net Out-of-the-box Intranet and Policy and Procedure Management System Used by over 170 Hospitals and Clinics across the U.S. 18 years of experience tailoring our products to the healthcare environment Built from real world functionality and feedback from our clients

Engagement Inspire Motivate Enable Empower Capturing employees’ heads and hearts It’s not just about strict programs, team-building events, and employee of the month parking spaces

Poll Question # 1 What percentage of your employees do you feel are actively engaged?

Misconceptions

Misconceptions Engaged vs. Disengaged

Misconceptions Engaged vs. Disengaged One way communication from management to staff Static program It’s just an HR responsibility Requires a large budget and lots of time Secondary to other hospital initiatives Just a trend

Benefits of having Engaged Employees Mutual Commitment “Makes company success a priority to employees” Employees recommend improvements Proactive thinking Sometimes it’s easy for management to overlook the importance of employee engagement because management is already fully engaged. Recognize as a member of Sr. Leadership/management, likely, part of the reason why you’re there is because you’re already fully engaged and may not have needed any extra outside push to get there. However, staff and other employees may need that extra spark. Give it to them.

Benefits of having Engaged Employees Mutual Commitment Above and Beyond “Makes company success a priority to employees” Employees recommend improvements Proactive thinking Sometimes it’s easy for management to overlook the importance of employee engagement because management is already fully engaged. Recognize as a member of Sr. Leadership/management, likely, part of the reason why you’re there is because you’re already fully engaged and may not have needed any extra outside push to get there. However, staff and other employees may need that extra spark. Give it to them.

Benefits of having Engaged Employees Mutual Commitment Above and Beyond Unlocks employee potential “Makes company success a priority to employees” Employees recommend improvements Proactive thinking Sometimes it’s easy for management to overlook the importance of employee engagement because management is already fully engaged. Recognize as a member of Sr. Leadership/management, likely, part of the reason why you’re there is because you’re already fully engaged and may not have needed any extra outside push to get there. However, staff and other employees may need that extra spark. Give it to them.

Benefits of having Engaged Employees Mutual Commitment Above and Beyond Unlocks employee potential Lower turnover “Makes company success a priority to employees” Employees recommend improvements Proactive thinking Sometimes it’s easy for management to overlook the importance of employee engagement because management is already fully engaged. Recognize as a member of Sr. Leadership/management, likely, part of the reason why you’re there is because you’re already fully engaged and may not have needed any extra outside push to get there. However, staff and other employees may need that extra spark. Give it to them.

Benefits of having Engaged Employees Mutual Commitment Above and Beyond Unlocks employee potential Lower turnover ROI “Makes company success a priority to employees” Employees recommend improvements Proactive thinking Sometimes it’s easy for management to overlook the importance of employee engagement because management is already fully engaged. Recognize as a member of Sr. Leadership/management, likely, part of the reason why you’re there is because you’re already fully engaged and may not have needed any extra outside push to get there. However, staff and other employees may need that extra spark. Give it to them.

Benefits of having Engaged Employees Mutual Commitment Above and Beyond Unlocks employee potential Lower turnover ROI Makes company success a priority to employees “Makes company success a priority to employees” Employees recommend improvements Proactive thinking Sometimes it’s easy for management to overlook the importance of employee engagement because management is already fully engaged. Recognize as a member of Sr. Leadership/management, likely, part of the reason why you’re there is because you’re already fully engaged and may not have needed any extra outside push to get there. However, staff and other employees may need that extra spark. Give it to them.

Leverage Your Intranet Ever increasing workforce of GenY who already use technology and social media as an extension of themselves. Within the next 5 years, Gen Yers will out number baby boomers in the workforce. Get personal

Building Trust Show Management and Staff as people, not merely assets* Add a personal touch

Building Trust Show Management and Staff as people, not merely assets* Add a personal touch Declare management’s commitment to improving employee engagement Communication of hospital’s missions, goals, and visions Convey the why Transparency and integrity* Management continually proves themselves Be genuine

Team Culture

Team Culture “Project Central”* Utilize Forums* Idea Bank* Common/Best Practices Tips Helps Employees Learn and get better Idea Bank* Make teams fun

Connect on a Personal Level Inspire – Do good things! Sponsor a local little league team Encourage employees to join sports leagues – Hospital sponsors team Philanthropy Don’t reward; INSPIRE! Get Personal – User Profiles Bridges the disconnection gap Find out what drives your employees Subscribing to staff/leadership members to see updates Other, out-of-the-box resources Classifieds Recipes Ride Sharing

How would you grade your employee engagement efforts? Poll Question #2 How would you grade your employee engagement efforts?

Manager of Client Services THANK YOU! HospitalPortal.net Jason K. Oshita Manager of Client Services 847/632.0434 x245 JKOshita@HospitalPortal.net