Doing things differently

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Presentation transcript:

Delivering Digital Healthcare Dr Vincent Connolly Regional Medical Director, NHS Improvement

Doing things differently

The public really want digital health services 88% of adults use the internet only 2% report digitally enabled NHS transaction with NHS

The public would use digital health options if they were available Monitor their own condition View their records Book an online GP appointment Ask a Clinician a question A 2012 survey of 7,000 patients found that if they could have a digital alternative they would: Source: Nuffield Trust, Delivering the benefits of digital health care, February 2016

Digital outpatients could also deliver large financial or capacity improvements Source: 2012 DH Report

Lessons learned: Digitally enabled not digitally led change

The beginning ……………….. Broom cupboard stories

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