Healthwatch Monitoring MARCH 2016

Slides:



Advertisements
Similar presentations
Boundary House Medical Centre Patient Survey Results March 2014.
Advertisements

ROWAN TREE SURGERY Patient Survey Results % of respondents would recommend the surgery to a friend.
Parkbury House Surgery -National Patient Survey Findings Conducted by NHS England -Latest data are from the January 2015 publication, collected during.
Annual Report 2014/15. Engaging with people who use health and social care services During we met up with over 4500 people at 374 activities across.
Latin American Women’s Right Service Focus Group Findings 17 th December 2013.
Your Electronic Portfolio on Live Text Table of Contents.
Ultrasound DNA Reduction Presenter: Kathy Dryden Health Service: Auckland District Health Board Innovation Poster Session HRT1215 – Innovation Awards Sydney.
Patient Transferring within and between healthcare setting.
Healthwatch Out Of Hospital project group update..
BILBOROUGH AND ASSARTS FARM MEDICAL CENTRE PATIENT SURVEY 2013.
To provide easy access to important hospital data for patients, doctors, and staff Provide a way to pay hospital bill online Provide a way to rate and.
HealthwatchGloucestershire Public Event Cheltenham Tuesday 25 th November 2014.
Healthwatch Bristol September 2015 Ellen Devine, Healthwatch Bristol Project Coordinator.
Primary Care In South Tyneside South Tyneside LEB, 24 September 2015 Helen Ruffell, Operations Manager, South Tyneside CCG.
Imperial`s “Way Forward “ by Kristin Gustafsen. Background Pilot started Oct st wave; 4 areas Restructure in organisation nd wave;11 areas.
CESAR patients from trial entry to discharge Data collection and management – the roles of the Data Co-ordinating Centre (DCC) and hospital staff Steven.
Complaints in General Practice SHAHKUR SHABIR GP HALF DAY RELEASE PRESENTATION 2 nd March 2011.
Patient Participation Group 2012 Great Harwood Medical Group Dr RP Grayson, Dr AK Tyagi, Dr L Radice, Dr J Ireland. Sarah Lord Practice Manager.
Would you recommend our service to friends and family?
Importance of Medical & Healthcare Mobile applications.
Healthwatch Somerset Tell us your story Local voices improving local health and social care services.
Physicals Doctors Office in Greenville NC
Healthwatch WAM Strategic priorities 2016 and beyond Help us to decide if these are the things you think we should be focussing on.
Welcome to the Quality Checkers Report Presentation. Northamptonshire Quality Checkers.
Dental Patient Satisfaction Survey
Transforming Aftercare Pathways: Your Voice
Staff Engagement Event [date]
The Hive visit to the Special Care Dental Service, Southmead
South East London NHS Orthopaedic Services
Agenda 1 Welcome and introduction Jackie Powell Healthwatch Portsmouth
IMPRESS Health 2 Project
Dental Patient Satisfaction Survey
The BUTEX 12th INTERNATIONAL CONFERENCE 2016
East Lancashire Primary Care Consultation – Final Results
Danebury Avenue Surgery/Patient Participation Group Patient Survey Results
Healthwatch Monitoring MARCH 2016
NHS e-Referral Service
Module 4: Role Playing and Case Discussions
Stony Brook Family Medicine-Committed To Quality
Healthwatch Warrington
PATIENT CHOICE.
Measurement-based Care
TESOL 507 Enthusiastic Studysnaptutorial.com
NEW from December 2017 Book your next blood test appointment online Visit and search blood tests.
Teams Home Medical Home Community Hospital.
“The patient voice” The aim is to assist citizens and communities to have a strong and co-ordinated voice so that they are better able to influence and.
Case Study Walk In Clinic
Let’s plan Health and Care in Kington
TOM’S STORY Tom (14yrs) has asthma and lives at home with his Mum, brother (2yrs) and sister (12yrs) Last winter Tom was admitted into Home.
Public Engagement Events ‘What changes could we make?’
#getyourrights #youthwatch
Healthwatch East Sussex
Patient Survey Results
Dental Services SDM Journey
South East London NHS Orthopaedic Services
Right care, right place, first time
National Cancer Patient Experience Survey
If you need to urgently see a GP or nurse at the weekend you now can at the Kingston Primary Care Weekend Service at Surbiton Health Centre Between 8.00am.
Newly Diagnosed Type 1 Diabetes Mellitus
People and staff Patients said: A named GP is valued
“A week in the life of A&E”
This is a simple 4 page easy read booklet
Medway NHS Foundation Trust
Our Community Where is …?.
Arden Medical centre Patient Satisfaction 2016.
What you told us about proposed changes to urgent care in Newcastle
Patient Questionnaire
I went to the park two weeks _______.
Patient Survey Summary
Patient Satisfaction Survey 2018/19
Presentation transcript:

Healthwatch Monitoring MARCH 2016 Other services will include feedback about GP’s but could also include certain dentists and walk-in centres depending on the provider. Your voice flyers can be collected from a variety of places such as meetings, events and outreach sessions.

Top 3 Positive Themes You Said, We Did Top 3 Negative Themes Quality Of Treatment Appointments Staff Attitudes Communication Appointments Waiting Times You Said, We Did You told us you’re a patient in Arrowe Park Hospital and haven't been given an interpreter since you arrived over a week ago and you are relying on your son to interpret for you. You have now been told an interpreter will visit at some point today but unsure when. We emailed the Head of Experience at Wirral University Teaching Hospital who later on called us to notify us that they have informed the sister on critical care and she has explained that an interpreter will visit the patient today.