TESS Total Enterprise Supply Chain System Visit our website at http://www.altimate.com.sg

Sample Data Product number: 006-0102 Part Number: 006-R-01012 TESS Sample Data Product number: 006-0102 Part Number: 006-R-01012 Pool ID: 1110000111

BOM Product Master - New Product Setup TESS BOM Product Master - New Product Setup Enter the mandatory fields denoted by ** Click ok Confirm the details that you have entered Click submit

BOM BOM - New BOM Enter the mandatory fields denoted by ** Click ok TESS BOM BOM - New BOM Enter the mandatory fields denoted by ** Click ok Click on Product BOM to add products into the BOM

BOM BOM – BOM Setup Enter search criteria Click on product number TESS BOM BOM – BOM Setup Enter search criteria Click on product number Click on add product to BOM Enter the search criteria Select the product that you want to add Click submit

WMS Pool Setup – New Pool Enter the mandatory fields denoted by ** TESS WMS Pool Setup – New Pool Enter the mandatory fields denoted by ** Click submit

WMS Assign Product Pool Enter the Pool number Click submit TESS WMS Assign Product Pool Enter the Pool number Click submit Select the pool that you want and click submit Click on add product Enter the search criteria Select the product that you want to add into the pool Fill in the mandatory fields and submit

WMS Quick Review Enter the search criteria TESS WMS Quick Review Enter the search criteria Click on the number corresponding to the product number You will be able to view the details of the product selected

Sales Module Sales Screen & Search screen TESS Sales Module Sales Screen & Search screen Enter the product number and quantity to search A sales is made once the submit button is clicked Enter the first few characters of the product number Select the product, enter the sales quantity and add the items into the basket Review the basket Click sales from basket and confirm the sales

Sales Module Return Screen Enter the invoice number Select the Product TESS Sales Module Return Screen Enter the invoice number Select the Product Select the product condition (used/unused) Enter the return quantity Click submit to confirm the return

Order Management Process Order – New Order Enter the product number TESS Order Management Process Order – New Order Setup the email according to the activity Enter the product number Click search Select the product, enter the order quantity and add item into basket Review basket Enter the order reference number Confirm the order

Order Management Process Order – Order Amend TESS Order Management Process Order – Order Amend Search for the order number You may choose to change the order quantity or cancel the order Email will be sent accordingly

Order Management Order Ack – Order Acceptant/Order Acceptant Details TESS Order Management Order Ack – Order Acceptant/Order Acceptant Details Enter the order number Method 1 Click on “acknowledge” to acknowledge immediately without seeing the details Method 2 Click on “get details” to see the list of order details You may choose to acknowledge, reject or close the selected order

Order Management Order Ack – Ship Status / Ship Status Details TESS Order Management Order Ack – Ship Status / Ship Status Details Enter the order number Method 1 Click on “ship” to ship immediately without seeing the details Method 2 Click on “get details” You get to see the product details and also to enter the Airway Bill number

Order Management Receive – Receive Status / Receive Status Details TESS Order Management Receive – Receive Status / Receive Status Details Enter the AWB number Method 1 Click on “receive” to receive immediately without seeing the details Method 2 Click on “get details” to see the list of orders to be received Select the order number and click “submit’ to receive the order

Inter Transfer Request Part Enter the part number Click “search” TESS Inter Transfer Request Part Setup the email according to the activity Enter the part number Click “search” Click on the on-hand quantity of the branch you want to request from Select part number Add item Review Cart and create order Select branch, enter request quantity and submit the order

Inter Transfer Order - Approve / Cancel TESS Inter Transfer Order - Approve / Cancel Click on the item related to the order code and approve the order The order can be rejected by entering the approve quantity as 0 Click on the item related to the order code to cancel the order

Inter Transfer Pick / Pack Click on the item related to the order code TESS Inter Transfer Pick / Pack Click on the item related to the order code Pick the quantity from the available pools After that, select “packing – new box” to pack the picked items Enter the Box number and close the box

Inter Transfer Ship – Create SI TESS Inter Transfer Ship – Create SI Select the destination from the drop down list Enter the mandatory fields denoted by ** Select the item that you want to ship Click “submit” You may choose to edit or print the SI as well

Inter Transfer Receive Select from where you are receiving the product TESS Inter Transfer Receive Select from where you are receiving the product Click on the item no corresponding to the invoice number Enter the receive quantity according to the pool id Click “receive”

Return Management Return Defective / Expiry Select the vendor TESS Return Management Return Defective / Expiry Setup the email according to the activity Select the vendor Enter the product number Click search Select the part number Enter the return quantity Add to basket Review the basket Confirm the return

Return Management Click search to display all the return numbers TESS Return Management Return Amend Click search to display all the return numbers Click on the return number Click on “cancel return” to cancel the return

TESS Return Management Return Ack – Return Acceptant/Return Acceptant Details Enter the return number Method 1 Click on “acknowledge” to acknowledge immediately Method 2 Click on “get details” to see the return details You can either return or close the return here

Return Management Return Ack – Ship Status / Ship Status Details TESS Return Management Return Ack – Ship Status / Ship Status Details Enter the return number Method 1 Click on “acknowledge” to acknowledge immediately Method 2 Click on “get details” to see the details Ship the return

TESS Return Management Receive Return – Receive Status / Receive Status Details Enter the AWB number Method 1 Click on “receive” to receive immediately Method 2 Click on “get details” to see the details Select the item to receive Click “submit” Confirm the receive

Inventory Planning Replenish Order TESS Inventory Planning Replenish Order This system helps us get the part numbers for which the on-hand-quantity is beyond the minimum quantity and with order policies like NA, NB etc The branch can place an order with the vendor

CSO Management Customer setup Contract Setup Engineer Setup TESS Setup the email according to the activity Customer setup Contract Setup Engineer Setup

CSO Management Create New Call Enter the customer information TESS CSO Management Create New Call Enter the customer information Enter the service details (please see that the product number is under contract) and submit Assign the engineer service date and time and submit The engineers will receive a SMS or email regarding the service

CSO Management Select the engineer Enter the service date and time TESS CSO Management Select the engineer Enter the service date and time Click submit

CSO Management Outstanding CSO TESS CSO Management Outstanding CSO Enter “*” to search for all the outstanding jobs All the outstanding CSO will be displayed You may click on the individual jobs to view the details

CSO Management Part Request – Request Part Enter “*” to display all TESS CSO Management Part Request – Request Part Enter “*” to display all Click on a CSO number to select the part Select the part and enter the quantity Click “add item to basket” Review the cart Select the item and click “create request” You may edit the quantity of the parts requested by clicking on edit part

CSO Management Part Management – Issue Part Click on a CSO number TESS CSO Management Part Management – Issue Part Click on a CSO number Select the pool number based on the on-hand-quantity and issue the parts

CSO Management Part Request – Request Return The service engineer makes a request to the warehouse stating that he is returning the parts after his service The parts may be used or unused

CSO Management Part Management – Receive Part TESS CSO Management Part Management – Receive Part After the service engineer makes a request to return the parts to the warehouse, the warehouse will have to receive the parts that are being returned Click ok to accept the return

CSO Management Call Management – Outstanding CSO TESS CSO Management Call Management – Outstanding CSO Enter “*” to display all the records Select the CSO No whose job is already completed Enter the finish dates and time to close the CSO

Sales Management Sales Screen Review the basket TESS Sales Management Sales Screen Setup the email according to the activity Review the basket Sales from the basket Enter the product number Select the vendor and search Select the customer’s name Confirm the sales Select the Product number Enter the sales quantity Add items into the basket

Sales Management Assign Price Select the salesman TESS Sales Management Assign Price Select the salesman Search for the sales ID Click on the appropriate sales ID Enter the discount, if any Select the price and update

Sales Management Approve Price Select salesman Search the sales ID TESS Sales Management Approve Price Select salesman Search the sales ID Click on the appropriate sales ID Approve or reject the sales Confirm Price Click on the appropriate sales ID Confirm or cancel the sales

Sales Management Ship sales Click on the appropriate sales ID TESS Sales Management Ship sales Click on the appropriate sales ID Ship the sales by entering the AWB number APAR Enter the invoice number Update the status of the invoice from Unpaid to Paid

Sales Management Return sales Enter the invoice number TESS Sales Management Return sales Enter the invoice number Select the product Return the sales

Reports TESS Sales Report Stock report Order Report Return Report - Customer Return Report - Vendor Summary Report - Sales Summary Report – Customer Return Summary Report –Vendor Return CSO reports - WIP

Reports TESS CSO Inquiry CSO Product Inquiry Cycle Count Log Cycle Count Report

TESS The End