Burnout as a Quality Metric

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Presentation transcript:

Burnout as a Quality Metric Gene Hern, MD Chair, Wellness Task Force

More prone to alcohol abuse and dependence Why should YOU care? Because as the Board of Trustees you need to realize that more than ½ of your STAFF is burned out! More likely to quit Cost of replacement 2-3X MD Salary More prone to alcohol abuse and dependence More likely to commit suicide Male doctors: 40% higher Females: 130% higher

More mistakes and malpractice Unprofessional conduct Quality Indicators Unprofessional conduct Behavior Investigations Treat patients as objects (depersonalization) Poor Star Scores, Press Ganey Scores Poor patient compliance and satisfaction Poor Health Outcomes

Depressed Residents make 6x the number of medication errors

Major surgical errors strongly related to degree of Burnout

Increased Fatigue and Distress correlate with higher rates of Errors

Workforce Reduced work effort Mayo Study Suicides: 400 a year nationwide (2 medical school classes) Early Retirement 47%

Burnout vs. Stress Ability to recover in time off Leads to: Exhaustion Depersonalization Devaluation

Personal Strategies to Prevent Burnout Self Awareness and mindfulness training Work-life Balance Exercise Hobbies/Philanthropy

Organizational Strategies to Prevent Burnout Physician Wellness Committee Value, track and support CME on burnout Physician support groups Leadership skills training Flexibility in work hours Programs to support burned out physicians

Discussion