We asked … Three Towns residents responded 53.65% 21.24% 16.31% 71% 28% 1% female male other/prefer not to say 16.58% of people had positive experience of services 466 Respondents 13.07% of people had negative experience of services 53.65% of respondents said: ‘What matters is … services are available when people need them’ Partnership staff 21.24% of respondents said: ‘What matters is … services are accessible to everyone’ ‘What matters is … staff are well trained and good at their job 19.31% W A I T 16.31% of respondents said: ‘What matters is … waiting lists for services are addressed’