Stu Fox Technology Specialist Microsoft NZ SVR302

Agenda Cross Platform Monitoring Service Level Dashboards Visio Connector

Supported Platforms 17 Platforms supported at RTM AIX Version 5.3 (Power) Version 6.1 (Power) HP-UX Version 11iv2 (PA-RISC/IA64) Version 11iv3 (PA-RISC/IA64) Red Hat Enterprise Linux Version 4 (x86/x64) Version 5 (x86/x64) Solaris Version 8 (SPARC) Version 9 (SPARC) Version 10 (SPARC/x86) SUSE Linux Enterprise Server Version 9 (x86) Version 10 SP1 (x86/x64)

Architecture Overview WS-ManWS-Man CIMOMCIMOM OpsMgr Providers Connector Providers OpsMgrOpsMgrSvcMgrSvcMgr WS-ManWS-ManWS-ManWS-Man OS Resources TEC, OVO Remedy New component for Cross Platform Existing v3 or SP1 component Outside dependency Built-in Unix/Linux functionality

Module Details SSH Daemon Health Service WS-Man Modules SSH Modules SFTP Modules Enumerate Get Invoke Execute Cmd Session Transfer File CIMOM OpenPegasus 2.9 with WS-Management Support CIMOM OpenPegasus 2.9 with WS-Management Support OpsMgr Providers OS Resources WinRM Putty Library New component for Cross Platform Existing v3 or SP1 component Outside dependency Built-in Unix/Linux functionality WS-Man CIMOM OpsMgr Providers OpsMgrOpsMgr WS-Man OS Resources

Unix/Linux Component Overview WS-Man binaries CIMOM binaries RPM/depot/pkg Installer Provider libraries Provider libraries CIMOM daemon OpenPegasus OS Provider CPU Provider Disk Provider Memory Provider Process Provider Network Provider Syslog Provider Logfile Provider Script Provider Ext API Provider File trans Provider New component for Cross Platform Existing v3 or SP1 component Outside dependency Built-in Unix/Linux functionality WS-Man CIMOM OpsMgr Providers OpsMgrOpsMgr WS-Man OS Resources

Ops Mgr Component Overview Modules DLL UI Extension Assemblies Integrated Installer Integrated Installer Management Packs Management Packs OpsMgr Srv/UI Health Service WS-Man Modules SSH Modules SFTP Modules WinRM API New component for Cross Platform Existing v3 or SP1 component Outside dependency Built-in Unix/Linux functionality WS-Man CIMOM OpsMgr Providers OpsMgrOpsMgr WS-Man OS Resources

Management Pack Hierarchy Library Management Pack Microsoft.Unix.LibraryMicrosoft.Linux.LibraryMicrosoft.Linux.SUSE.LibraryMicrosoft.Linux.SLES.10 Unix Object Definitions Data Sources (WSMan/SSH/SFTP) Probe Actions (WSMan/SSH/SFTP) Write Actions (WSMan/SSH/SFTP) Generic Monitors Generic Tasks Linux Object Definitions SUSE Linux Object Definitions SLES 10 Object Definitions Monitors Rules Diagnostics/Recoveries Reports

Configuration Import Management Packs Create Run As Accounts Associate Run As Accounts with Run As Profiles Unix Action Account Unix Privileged Account Configure WinRM Authentication Winrm set

Configuration

Discovery Wizard Built on the Ops Mgr Discovery Wizard Framework Fully integrated into the Ops Mgr Discovery Wizard

Discovery Wizard – Phase 1 IP Address DNS Name IP Range Agent Installed? Supported Version? Signed?Signed? Sign Cert

Discovery Wizard – Phase 2 Agent Installed? Insert in DB Agent Supported? Deploy Package Install/Upgrade Package Sign Cert/Validate Installation

Discovery Wizard

Logfile Monitoring SU Command Execution Root login failures Critical authentication errors Breakin attempts SSH authentication failures Successful login to root

Health State/Service Monitoring

Management Pack Templates LogFile Monitoring Monitor for events in any logfile Target a single computer or group of computers Choose RegEx Filter Test Expression Service Monitoring Monitor any service, daemon or process Target a single computer or group of computers

Management Pack Templates

Uninstalling Unix/Linux Agents

Troubleshooting Test WS-Man & CIM Remotely winrm enumerate - schema/2/SCX_OperatingSystem?__cimnamespace =root/scx -auth:basic - remote: :1270 -username:root - password: -skipCAcheck -skipCNcheck - encoding:utf-8 Test WS-MAN & CIM Locally /opt/microsoft/scx/bin/tools/scxcimcli -n root/scx ei SCX_OperatingSystem

Troubleshooting Whats the agent doing? /opt/microsoft/scx/bin/tools/scxadmin -status [all|cimom|provider] Change the agent state /opt/microsoft/scx/bin/tools/scxadmin -stop [all|cimom|provider] /opt/microsoft/scx/bin/tools/scxadmin -start [all|cimom|provider] /opt/microsoft/scx/bin/tools/scxadmin -restart [all|cimom|provider]

Troubleshooting Logging /opt/microsoft/scx/bin/tools/scxadmin -log-set [all|cimom|provider] {verbose | intermediate | errors} Logs go to /var/opt/microsoft/scx/log

Partners Bridgeways Quest Veeam

Service Level Dashboard for System Center Operations Manager 2007

Use Dashboard to Operate your Business! Dashboard is tightly integrated with Operations Manager 2007 R2 Plug into your System Center solutions Easy to customize for LOB Applications Reduces IT service costs

Whats in Service Level Dashboard 2.0? Service Level Dashboard (SLD) Site Template SLD Web Parts Administrator Parameters User Parameters Service Levels (Application / Group) Target Instance Service Level Objectives Service Level Objective Trends SLD v2 Management Pack SQL Stored Procedures Setup / Deploy

Web Part: User Parameters User can change the default parameters and the dashboard reflects the changes.

Web Part: Service Levels Lists all selected service levels Red/Green color indicates service level compliance status. Default view is sorted in alphabetical order Maximum 6 service level lists per site

Web Part: Target Instance List of instances of the selected Service Level Default view will display worst performing instance on the top.

Web Part: Service Level Objectives Lists all service level objectives for the selected service level instance Default view will display worst service level objective on the top.

Web Part: Service Level Objective History Graph is generated based on Dashboard Time Period parameter. Default view will display worst service level objective.

Web Part: Administrator Parameters Administrators will create new sites and set the default parameters for the dashboard. Non Admin Users cannot access this web part

Setup Welcome Screen Brief description about SLD EULA Screen Must accept EULA (only available in en-US) Pre-requisites check Validates existence of.NET Framework 3.5 User specified location and other parameters Verify User Input and Complete Installation Pre-requisites Operations Manager 2007 R2 including reporting component WSS 3.0 SP2 installed and Configured.Net framework 3.5 Internet Explorer 6.0 or later

1 Identify Business Critical Applications and define service level goals using Service Level Tracking feature 2 Import Service Level Dashboard Management Pack 3 Install Service Level Dashboard V2.0 4 Configure Service Level Dashboard V2.0 5 View Dashboard

Service Level Dashboards

The Visio Connector Connect live System Center data to Visio diagrams Requirements Visio Professional 2007.NET framework 3.5 SP1 Visual Studio Tools for Office System 3.0 Office 2007 Primary Interop Assemblies Windows Installer 3.1+ OpsMgr 2007 R2 Console

Configuring Install Operations Manager – Configure Data Source

Visio Connector

Sessions On-Demand & Community Resources for IT Professionals Resources for Developers Microsoft Certification & Training Resources Resources

Track Resources Management Pack University:

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