“This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”

The following is intended to outline our general product direction The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decision. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Terry Olkin Chief Architect, Oracle Collaboration Suite Greg Doherty VP, Oracle Collaboration Suite Oracle Corporation Terry Olkin Chief Architect, Oracle Collaboration Suite “This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”

The Future of Collaboration “This presentation is for informational purposes only and may not be incorporated into a contract or agreement.”

The Past and The Current

The Past Paper Files Filing Postage Routing slips Who put what where? Can it be found again? Where to go? Who to ask?

The Current Inbox overflows Too many attachments Where can I put them to be secure, but shared with the right people, just the right people? How can I implement policies on that content? How can I notify people when there’s something new?

The Future

Connections Conversations Context Purpose Content

Content - Foundation Purposes Sources Attracts members by providing immediate value Socializes new members by implicitly communicating what kinds of topic are appropriate in the community Serves as a basis for conversation Motivates members by allowing them to see themselves jointly building the knowledge base Sources Documents Conversations (re-packaged as transcripts) Audio/Video/Multi-media/Fax

Conversation - Transfer Most effective mode of knowledge transfer Provides for personal connections Built-in context Meaningful conversation needs: Quality content (what) Clear purpose (why) Personal connections (who) Trust leads to Challenging ideas and assumptions Floating unconventional ideas

Connections - Lifeblood Without connections, you have either A document repository (content) A chat room (conversation) Foster relationships and subsequent trust Connections are made more easily when a community has a clear purpose The shared purpose reduces barriers to forming connections

Context - Framework Helps members learn more efficiently and effectively All the attributes, include the history, of the content The relationships among the content Adding more content adds more context

Purpose - Unification ? Relates everything that occurs within the community All the C’s need to reinforce the purpose

Algebra of Collaboration Content Conversation ´ Context ´ Knowledge Connections ´ Shared Knowledge

Solidifying the Abstract Content Documents, Files Conversations Email, IM, Conferencing, Voice Connections Groups, Roles, Experts Context Workspaces Work over Time

So, What is the Future of Collaboration? The facilitation of learning through knowledge transfer Knowledge is the transformation of information via learning New representations To make relationships between artifacts more explicit Relationships establish context Context is needed for efficient learning

The Future… New organizations of content More emphasis on community More efficient use of time Visualization of the context More efficient knowledge building More emphasis on community Clear, common purpose facilitates useful conversation Connections lead to more and higher quality content

The Practical Future More automation More intelligence Integrated workflow Less manual steps E.g., automatic filing, automatic relationship bonding More intelligence Presence is more central The system can do the “right thing” based on your current status Patterns can be discerned so that the system self-tunes to each individuals needs

The Practical Future More Unification/Integration Group collaboration Communication mechanisms blur The ends of a conversation need not use the same mechanism Tools disappear in favor of contextual actions Artifacts of all types can co-exist Artifacts of all types can be related to one another Artifacts of all types can be searched together

The Practical Future Service-oriented Architecture Event-oriented Architecture Security built-in from the ground up Architected for third-party services Open, extensible platform Tighter integration with other desktop applications and operating system Embeddable and pluggable components

Q & Q U E S T I O N S A N S W E R S A

Discover Collaboration Suite See it in the DEMOgrounds Try it in the Hands-on Lab & Workshops Use it at the Messaging Centers collaboow.oracle.com