Flexible Services iNotice Board Wednesday, February 24, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Wednesday, February 24, 2016 Actual Trips: 381 Actual Passengers Transported: 390 Overall On Time Performance: 94.0% Scheduled: 58.3% Appointment Time: 100% Productivity: 1.52 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Wednesday, February 24, 2016 Actual Trips: 595 (60%) Actual Passenger Transported: 600 Overall On Time Performance: 90.8% Scheduled: 90.2% Appointment Time: 96.6% Productivity: 10.14 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Wednesday, February 24, 2016 Total Trips: 976 Trip Per Hour: 6.8 Actual Passengers Transported: 990 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Wednesday, February 24, 2016 STAR Transported: 166 - Ambulatory 224 -Wheelchair / Scooter, Etc. Advantage Transported: 591 - Ambulatory 9 - Wheelchair / Scooter, Etc. Total : 757 - Ambulatory 233 - Wheelchair / Scooter, Etc. Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6