Communication

Types of Communication Child-like Parent-like Adult-like Non-verbal

Child-Like Easiest and most natural to use Very immature Least effect method Self-centered motives You need not be a child to communicate in this form

Child-Like Characteristics Giving orders Not listening Topping or “one-upping” Throwing tantrums Whining Name calling Yelling Interrupting Acting out of control

Child-Like Video Clip Emperor’s New Groove

Parent-Like Has nothing to do with being a parent! Directs others’ behaviors Get someone to comply or act a certain way. One-way Dictatorial

Parent-Like Characteristics Giving instructions Directing Punishing Demanding Ordering Not listening

Parent-Like Video Clip Beauty and the Beast

Adult-Like Highest level of communication Most desirable and effective Open two-way communication Takes time to learn and use Taking responsibility for comments and actions. Involves active listening.

Adult-Like Characteristics Everyone remains calm Control of strong emotions Respect for each other’s feelings Win-win attitude

Adult-Like Video Clip Finding Neverland

Non-Verbal Expression through movement, posture and facial expressions. Very powerful

Non-Verbal Can be often misread or misunderstood Often possible to send out one type of verbal message and a different type of non-verbal message at the same time.

Non-Verbal Video Clip A League of Their Own

Communication Techniques Constructive Destructive

Constructive Communication Positive communication that contributes to a meaningful exchange of ideas and builds up yourself and others.

Constructive Examples Giving positive or encouraging messages Using tact (saying something sensitive without hurting or offending). Asking questions Active listening

Constructive Examples Sending clear messages Being honest and open Keeping the confidence/secrets Speaking with respect Using “I” messages

Destructive Communication Negative communication that “tears down” yourself and others.

Destructive Examples Not listening Insults Harassing Teasing Threatening Sarcasm

Destructive Examples Gossip Lying Accusing “You messages” Swearing Topping/”One-upping”

Hammer Analogy Which part of the hammer best describes… Constructive Communication Destructive Communication Non-verbal Communication Us

Communication Activity

Summary We first need to realize how we are communicating. Then we must improve and sharpen our communication skills so we can enjoy stronger relationships with our family members, friends and those with whom we associate.