The Leader as an Individual

“It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead….” Robert Greenleaf

Ethics Ethics is a difficult subject, forcing people to think about moral issues with elusive answers.

Ethics Ethics is a difficult subject, forcing people to think about moral issues with elusive answers. There are many ethical problems common to the workplace – issues of quality, safety, property, and human relations !

Ethics Ethics is a difficult subject, forcing people to think about moral issues with elusive answers. There are many ethical problems common to the workplace – issues of quality, safety, property, and human relations It is the task of the leader to understand and make judgments on these difficult subjects!

What people want in a Leader Integrity -- honesty Trust Job knowledge People skills

Personality The set of unseen characteristics and processes that underlie a relatively stable pattern of behavior in response to ideas, objects, and people in the environment

Ex. 4.1 The Big Five Personality Dimensions Outgoing, energetic, gregarious Quiet, withdrawn, unassertive Low Extroversion High Warm, considerate, good-natured Aloof, easily irritated Low Agreeableness High Impulsive, carefree Responsible, dependable , goal-oriented Low Conscientiousness High Moody, tense, lower self-confidence Stable, confident Low Emotional Stability High Imaginative, curious, open to new ideas Narrow field of interests, likes the tried-and-true Low Openness to Experience High

Personality Traits Locus of Control Authoritarianism Defines whether a person places the primary responsibility for what happens to him or her within himself/herself or on outside forces Authoritarianism The belief that power and status differences should exist in an organization

Attitude An evaluation (either positive or negative) about people, events, or things. Self-Concept The collection of attitudes we have about ourselves; includes self-esteem and whether a person generally has a positive or negative feeling about him/herself.

Theory X and Theory Y Theory X: the assumption that people are basically lazy and not motivated to work and that they have a natural tendency to avoid responsibility Theory Y: the assumption that people do not inherently dislike work and will commit themselves willingly to work that they care about

Cognitive Style How a person perceives, processes, interprets, and uses information

Myers-Briggs Type Indicator (MBTI) Personality test that measures how individuals differ in gathering and evaluating information for solving problems and making decisions

Knowing Interpersonal Styles Knowing yourself and your teams Interpersonal style can help you in dealing with others. Remember, there is NO ONE just like anyone else anywhere in the world. Each person is unique in his/her experience, resulting in perceptions and judgments that are different from every other person. (Exercise 15-1 – p.95)