© 2019 Change Innovators Inc. All Rights Reserved.

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Emotional Intelligence in the 21st Century

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Presentation transcript:

© 2019 Change Innovators Inc. All Rights Reserved. Who’s Responsible for Safety Anyway? Building Accountability © 2019 Change Innovators Inc. All Rights Reserved.

Where Have We Been?

4 Levels of Awareness

Everything is Energy…

Tools of the Accountability Model Shift the focus from the Managers side of the desk to the employees side in a safe and trusting way. Create a Culture where contributors want and DO take full responsibility for outcomes.

Accountability Model

Answer the following question . . . Who manages/leads you best?

© 2019 Change Innovators Inc. All Rights Reserved. Throwing A Lifeline © 2019 Change Innovators Inc. All Rights Reserved.

So How Do We Create this New Culture? The core responsibility of every leader is NOT to manage performance… It is to create an environment where each and every contributor wants and does take full responsibility for the outcomes/results they get! © 2019 Change Innovators Inc. All Rights Reserved.

What is Emotional Intelligence? The ability to use the information provided by emotions to act appropriately in the face of daily challenges. © 2019 Change Innovators Inc. All Rights Reserved.

What else is it? It includes… Be aware of and express emotions Be aware of others’ feelings in order to establish healthy relationships Manage and control emotions Realistically, and with flexibility, deal with situations and solve problems as they arise Generate positive effect Create self-motivation to achieve goals © 2019 Change Innovators Inc. All Rights Reserved.

© 2019 Change Innovators Inc. All Rights Reserved. The EQi Model © 2019 Change Innovators Inc. All Rights Reserved.

Emotional Expression The ability to constructively express one’s emotions The ability to express our emotions verbally and non-verbally

Assertiveness Assertiveness involves communicating feelings, beliefs and thoughts openly, and defending personal rights and values in a socially acceptable, non-offensive, and non-destructive matter. Honest before kindness.

Impulse Control Impulse control is the ability to resist or delay an impulse, drive or temptation to act and involves avoiding rash behaviours and decision-making.

Stress Management “Everything can be taken away from a person except one thing! Their ability to choose their attitude in any given circumstance.” -Viktor Frankl, Man’s Search for Meaning

Everything is Energy…

Thank you! It’s been my pleasure. Dawna Atamanchuk © 2019 Change Innovators Inc. All Rights Reserved.