Application Roadmap September 2011 Info-Tech Research Group

Introduction Key Insights Survey Question Graphs In appreciation for your participation in this survey, we have created this exclusive summary of results. The data you provided is being leveraged in our research. Thank you for your participation. This document has these three main sections: Key Insights Survey Question Graphs Respondent Demographics If you have any questions or concerns please contact: Scott Koopman Panel Coordinator Info-Tech Research Group E-mail: skoopman@infotech.com Info-Tech Research Group

Survey Question Graphs Respondent Demographics Key Insights Info-Tech Research Group

Put the most amount of your effort into gap analysis Each effort component was significantly correlated with the impact of the application roadmap The effort component that had the largest impact was developing a gap analysis related to your current applications To have the largest impact with your application roadmap you should put the most effort into developing a gap analysis, however, you should also consider putting effort into the other components as well because they are all important factors Gap analysis 35% Business strategies 26% End user feedback 12% Information from vendors 8% Inventory of applications 7% Feedback from business units 6% Feedback from IT managers 6% Relative importance* with the Overall Application Roadmap Impact Source: Info-Tech Research Group, n = 61 *Each bar represents a statistical estimate of the impact each activity has on the overall application roadmap impact relative to each other activity being included in the model. The values for the activities may not add to 100% due to rounding. The impact of the application roadmap score was calculated by taking the average of the following questions: Having a roadmap…: Has had a positive impact on my ability to respond to the business needs. Having a roadmap…: Has increased my ability to retain staff. Having a roadmap…: Has a positive impact in how I deal with the executive team. Having a roadmap…: Has had a positive impact on my ability to manage my budget. Having a roadmap…: Has had a positive impact on my ability to plan changes/get projects done on time. Having a roadmap…: Had a positive impact on my ability to meet objectives. Having a roadmap…: Has increased the stability of our applications. Having a roadmap…: Was worth the effort I put into developing the roadmap. Info-Tech Research Group

The most important people to get involved with the application roadmap are the software developers and end-users To have greater success with your application roadmap success you should include two important contributors The most important contributor to application roadmap success are software developers. The second most important contributors to have involved with you application roadmap are the end-users The other contributors were not as important to application roadmap success, however, should still be included in the development where necessary The application roadmap success was calculated by taking the average of the following questions measured on a 6-point strongly disagree to strongly agree scale: We are very happy with the responsiveness of our applications We have very few patch compliance issues We are very happy with the level of quality directly related to our applications We are very happy with the cost and value we get from our applications We rarely hear end user complaints about current applications We have clearly aligned the cost of our applications with business needs. Most risks associated with legacy applications are solved Most top talent is retained within the applications department 37% Application Roadmap Success Relative Importance to 19% 16% 15% 8% 3% 2% 0% Software DevelopersSoftware Developers End-usersEnd-users CFO CIO CEO Vendors Managers of IT outside of ApplicationsManagers of IT outside of ApplicationsManagers of IT outside of Applications Other C-level officersOther C-level officersOther C-level officers Contributor Source: Info-Tech Research Group, n = 127 Info-Tech Research Group

Survey Question Graphs Respondent Demographics Key Insights Info-Tech Research Group

Survey Question Graphs Respondent Demographics Key Insights Info-Tech Research Group

Like This? Want More? Watch your inbox. Within the coming weeks, Info-Tech will be launching several more short surveys that will offer similar results to these. If you participate, you will receive the results for every project you participated in. To ensure you are included or for more information please email Scott Koopman Info-Tech Research Group